Comment to 'News'
Comment to News

  • Hi @AQB Soft

    We are getting this error on the NEWS app, UNA 13 B1

    ERROR: storeFileLocally_Storage failed

    How do we resolve this issue?

    [Tue Jun 07 10:58:15.784704 2022] [proxy_fcgi:error] [pid 5044:tid 140214693517056] [client 73.124.8.45:56760] AH01071: Got error 'PHP message: Jun 07 14:58:15 sys_transcoder [3] /image_transcoder.php?o=aqb_news_gallery&h=2530&dpx=1&t=1654613893o=aqb_news_gallery&h=2530&dpx=1&t=1654613893 [aqb_news_gallery] ERROR: storeFileLocally_Storage failed, file(2530) wasn't found in source storage (aqb_news_files)\n', referer: https://mysite.com/profile

    [Tue Jun 07 10:58:15.852603 2022] [proxy_fcgi:error] [pid 5044:tid 140214659946240] [client 73.124.8.45:56761] AH01071: Got error 'PHP message: Jun 07 14:58:15 sys_transcoder [3] /image_transcoder.php?o=aqb_news_gallery&h=2529&dpx=1&t=1654613893o=aqb_news_gallery&h=2529&dpx=1&t=1654613893 [aqb_news_gallery] ERROR: storeFileLocally_Storage failed, file(2529) wasn't found in source storage (aqb_news_files)\n', referer: https://mysite.com/profile

    [Tue Jun 07 10:58:22.965687 2022] [proxy_fcgi:error] [pid 5034:tid 140214810195712] [client 73.124.8.45:56777] AH01071: Got error 'PHP message: Jun 07 14:58:22 sys_transcoder [127] /image_transcoder.php?o=aqb_news_gallery&h=2529&dpx=1&t=1654613900o=aqb_news_gallery&h=2529&dpx=1&t=1654613900 [aqb_news_gallery] ERROR: storeFileLocally_Storage failed, file(2529) wasn't found in source storage (aqb_news_files)\n', referer: https://mysite.com/profile

    • Hello. As you can see the problem related to the Files Storage. It's a general mechanism to store any files in UNA.

      ERROR: storeFileLocally_Storage failed, file(2530) wasn't found in source storage

      Looks like some images created with the app were broken during the update or so. I don't think that they can be restored. The only way I can suggest is to find the related news and remove/replace broken images.