Comment to 'Custommer or user support ...'
  • Hi Peter. 

    almost all my posts in the discussion are actually about the fact that I assume a answer or at least a response from the creators of SW ...

    In addition, I wrote a private post to UNA ...
    these were my comments, maybe questions or ideas that are also in the discussion ...

    Unfortunately, I did not get their answer or their opinion anywhere, or .... ...

    =====

    Just a small example: 

    in the description of the ALBUMs module it is written that albums can be categorized into categories ... 

    That's why we used this module. 

    However, we found out that there are no categories ... 

    Yes, I know that there is an possibility to create categories and do it somehow at your own ...
    we also adjusted it that way ...

    But we do not consider this to be a systematical solution ... 

    And why ??? 

    Simply because later someone from UNA will find out that it is not native in the Albums and will program it as a native feature ... 

    What then happens when the ALBUMs module is upgraded ??? 

    I am especially interested if before the upgrade someone will have hundreds of albums and already somehow connected to the categories created by their own solution .. 

    Or will he never be able to upgrade anymore? 

    They should answer such things ... 

    So at least I think we users should get answers to such questions ... 

    I simply think that things should be approached more systematically, 

    • similar modules should have the same properties and characteristics ... Albums, Photos, Videos, ...

    And there are definitely more such things ... that can be improved or modified ..
     ...

    The UNA team should be happy if we give them ideas, suggestions for improvements, ....
    and they should provoke as much discussion as possible.

    I assume, however, that they want their product to be one of the best in the world :-) 

    Juraj