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Add new media-material

Add a publication. In the publication in the download materials section, select and test:

1. Video - the video does not have a picture, three dots are shown, when adding material, it is written - wait while the file is being converted. At the same time, there are no buttons to insert video into the text.

2. Audio - the file is being converted.

3. Audio and video recording - added.

 

As a result, more than an hour passes - the material has not been published, it is being written - audio and video is converted, wait, only then the material will be published. What should we do - what could be the problem? At the same time, all materials are fully uploaded to the server, but not converted.

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