SOLVED - Link with UNA market - UNA key - Error - Please, input valid data here.

I have got my UNA Key & Secret via https://una.io/kands-manage and entered them on the corresponding installation page https:///install/index.php?action=site_config, but after pressing "Submit" the page issues the error "Please fix form errors." (see screenshot https://prnt.sc/skZR01n3cyu_) and indicates that further for the "UNA key" by the error message "Please, input valid data here." (see screenshot https://prnt.sc/fAhlVV6LHytV).

As I have entered the data as I have got it from UNA Key & Secret, does anyone have an idea why this happens and what I am doing wrong?

Thank you for your answer.

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Replies (6)
    • Hello @AntiChecker !

      I guess your sever has the disabled allow_url_fopen option or other limitations. You may clear those fields and continue your installation. The key-secret pair can be entered later.

      • Hello @LeonidS !

        Thank you for your answers.

        >>> I guess your sever has the disabled allow_url_fopen option or other limitations.

        The "Server audit" screenshot looks like the following (https://prnt.sc/UwBOp5Pr_HX7) where "deflate_module - FAIL" is indicated, which is WRONG, as the server uses a "LiteSpeed" Web Server instead of "Apache" and it seems that this condition is not taken into account by "Server audit" and could therefore also be improved!

        The "Permissions" screenshot looks like the following (https://prnt.sc/jQVP1_RiMWhC), which indicates everything is OK.

        >>> You may clear those fields and continue your installation. The key-secret pair can be entered later.

        Yes, that worked and I could continue.

        BUT:

        When I enter "https://<my-domain.com>/studio" in the Internet-Browser, the Internet-Browser changes the entered Internet-Address to "https://<my-domain.com>studio/launcher.php" (Note the missing "/" before the word "studio", which obviously leads to "This site can’t be reached" as can be seen in the following screenshot (https://prnt.sc/bU9q8n8jt-kP).

        When I manually add the missing "/" and enter "https://<my-domain.com>/studio/launcher.php" in the Internet-Browser, the result looks like in the following screenshot (https://prnt.sc/lap4KoUpyXML), which is obviously not useable.

        Any further ideas about why all this happens and how to get UNA working as intended?

        Thank you for your additional answer.

        • It is possible to encounter issues with the detection of certain Apache modules by PHP tools, leading to the generation of such messages. To assist with resolving this matter, I kindly request that you provide me with access to the CPanel of your server via private message.

          • Thank you for your answer and offers:

            >>> To assist with resolving this matter, I kindly request that you provide me with access to the CPanel of your server via private message.

            Unfortunately, I am not allowed to provide you with access to cPanel, as the server is used to provide reseller accounts.

            >>> It is possible to encounter issues with the detection of certain Apache modules by PHP tools, leading to the generation of such messages.

            So the only possibility to continue in this matter is to provide ME the steps (and possibly PHP tools) to encounter the issues.

            If this is not possible, I will, unfortunately, have to switch to a product from one of your competitors, which I would not like to do since I have big plans with UNA and I would have bought both the PRO version and many products from https://una.io/products-home.

            Please let me know how you think we can continue in this matter.

            • Thank you for your answer, and yes, you are completely right, when you are saying "It sounds like when you installed UNA the trailing slash was removed from the Site URL."

              So I reviewed my installation-step-screenshots and I found the culprit, which is me.

              I changed the "Site URL" under "Site configuration" > "Site paths" during the installation and forgot to add the slash "/" at the end of the URL.

              So I ask everyone's forgiveness for worrying about such a stupid rookie mistake.

              From a developer's point of view, however, one could also learn from this and possibly ensure programmatically that the presence of this backslash is ensured before the user clicks the "Submit" button or that at least some error message is made that the slash "/" is missing in the "Site URL" field.

              Anyway, many thanks to everyone helping me out with this issue.

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