Page Cover Upload

When selecting a page "settings" and trying to upload the "custom cover" image, it shows as a broken image and does not upload.  This only happens on the page > settings > custom cover.  All other photos upload with no issue.

Any ideas why?

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    • Hello Devin Young !

      Did you meet any problem during the upload of this cover pic? Maybe you may see something in the error_log of your server? What size of memory_limit param do you have?

      • Uploading cover pics on profiles have no issue.  It seems just an issue with with 'pages'.  How/where do I check error-log ?

        • The error_log file is usually placed right of your site's folder like public_html or htmlBut it's better to specify from your hosting support. 

          • Thank You for the info.  There is nothing showing up in the hosting error log.  I'm not sure if 'page header photos' use the same storage as other files but my 'storage' settings are set for Amazon S3. 

            An example of the problem is I post an ad on the 'Ads' page.  Once i enter the text, I hit the "upload" button (under "Header Image").  I select the image.  It shows as loading but then only shows the image text.  Image does not load.

            I hit "Submit" to create the ad.  The image is not there.  Now, If I go back and hit "Edit" button THEN upload a header image.  It shows as loading and then shows up.  I hit save and the header image is there.  So the image only shows up after creating post, saving THEN editing.

            The problem with that is users will not understand to do this. 

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