VeteranBrigades Added a discussion

Added a discussion

Messenger Service 12.0.5 won't start, not showing configuration page

I run two sites using UNA and pay for 2 messenger services. On one site I de-installed Messenger Service 12.0.5 to fix a bug I was seeing. When I try to re-install the module the screen gets stuck on installing. If I hit refresh it shows installed but, not active. I click on the toggle button to turn on the module and make it active. It shows as active but, once I leave the app it goes back to not-started. Then I get the following email saying Database error in SmokeyMcDuffs. I'm attaching the database error log file. @LeonidS @Alex T⚜️

Comments

· VeteranBrigades

· 2022-03-07T16:56:34+0000
When I was looking at the logfiles it was showing up as version 12.0.3 of messenger when really there is version 12.0.5
· LeonidS

· 2022-03-09T02:39:29+0000
Hello @SmokeyMcduff !
Do you have the possibility to reinstall Messenger? If it will not help, plz PM me with your UNA studio and Cpanel access.
· VeteranBrigades

· In reply to

LeonidS

· 2022-03-09T19:33:16+0000
I sent you my cpanel and studio access. Thanks LeonidS
· VeteranBrigades

· In reply to

LeonidS

· 2022-03-09T22:13:28+0000
I tried re-installing messenger already :(