Hi all
Has this happened to anyone?
I click on "Followers" and the list is displayed.
Then clicking on any link on the page causes the page to hang for a few minutes.
Could this be caused by one of the errors and warnings that can be seen on the console to the right?
My version of UNA is the 13 RC3
I tried similar functionality on the UNA page and it doesn't hang.
Comments
Hello @Claudio Acosta !
From the provided screenshot I may suggest that smth isn't right with the One Signal loading. So try to remove its keys from the settings, clear the cache via Dashboard and check again.
Hello @LeonidS
I removed the keys from One Signal and the same thing continues to happen.
The same thing happens on the Groups page, although in this case the list of group members is not fully displayed.
After approx. 10 minutes I was able to view the list of members. To the right the errors.
Hello!
As far as I see you have problems with image transoding. I've just copy path to one of image avatar and https://tnoa.com.ar/image_transcoder.php?o=bx_persons_thumb&h=2788&dpx=1&t=1679388493 and there is limitless loading. Looks like image transcoding doesn't work properly on your site. You may ask hosting to check it.
Hello @Alexey
I consulted the hosting (TMD) and they asked me for the steps to reproduce the problem.
So far I couldn't reproduce it again.
Anyway, scrolling through the page and looking at the console, you can see a lot of errors and warnings, which I imagine could be the cause of the problem.
Even scrolling through the una.io page you can see similar errors and warnings.
In particular, what worries me the most is that the page hang when clicking on the link to view the followers of a channel (attached screenshot). After a few minutes, it works again.
Humm, strange - from my side on una.io I see only some JS warnings and no any errors.
Hello @LeonidS I honestly don't know what to do. I cleaned cache as the hosting team told me, but there were no changes. I even deconfigured OneSignal just in case and nothing.
Hello @Claudio Acosta,
As far as see problem on your site has been solved, now avatars of the followers and on any other page are transcoding properly and there are no problems with loading. About js errors/warnings: they are not connected with page of the loading and doesn't influence on js code of the page.
Hello @Alexey
Even though I honestly didn't do anything, the page now doesn't hang.
Some pages take a long time to load, this one for example: https://tnoa.com.ar/page/view-organization-profile?id=21 Some images do not load and many errors appear.