vijuga
added a discussion

Hello.

I need a little help with upgrading my Una installation from 9.0.1 to 10.1.0. I press on upgrade button in my dashboard and loading icon shows up and then pop up message sc provided in attachments, and it will stay like that. Please help! 

Thanks in advance.


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  • Did you receive an email stating that update has been completed?

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    • No

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      • Check your spam, usually an email is sent out letting you know that upgrade is complete. Is it still stuck there in the upgrading process?

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        • It is still stuck in upgrading process..

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            • Hmm, maybe Chris or Baloo can help u, I tagged them, so they should reply here.

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              • First time with UNA?

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                • We are using it for a half of a year. But first time upgrading it..

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                  • Oh...I see

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                    • There was a 10.0.0v, did you upgrade to that version before this 10.1.0?

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                      • No we are now on 9.0.1 




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                        • From what i know, i think you may need to upgrade to 10.0.0 before 10.1.0

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                            • Hello, first check if cron works. Studio => Dashboard => Host Tools

                              image_transcoder.php?o=bx_froala_image&h=2486&dpx=1&t=1574209208Last run must be one minute.

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                              • Agreed with Baloo You need to check your cron job setup. 

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                                • 1. press Upgrade button in the dashboard 

                                  2. run the cron job /var/www/vhosts/<your Domain>/httpdocs/periodic/cron.php -q

                                  3. Refresh the website with the dashboard 

                                  4. if there will be shown another una upgrade repeat step 1 to 3

                                  5. update the modules in the market

                                  6. refresh market updates and install until all updates of the apps are actual 

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                                  • i also agree with Baloo also you need to check your cron job is set up properly the MAILTO part is best used as that's the site email within audit but when it comes to email 1 you don't need to add the site email but that's best as its more professional to keep everything on the 1 application emails and all from your server 2 make sure you are in the right email if you have a lot of accounts with say 4 dif providers ie yahoo,gmail,so on and so on 3 e-mail will only be sent on a successful install so best waiting then refreshing as soon as the test disappears after it does just wait about 5-10 secs then refresh if you get stuck with site loading screen without it disappearing then it just means your sites cron is not working if that is the case i may be able to help further if you need be i was like you one time and after a while got mine to work 4 before you get to upgrading your site its wise to send a test email from audit anyways i am gona leave it here for now if you need help reach out i will help when i can where i can to try hopefully get this sorted for you

                                    MyZoid

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