Comment to 'Video player '
Comment to Video player
  • Hello

    I having same problem in my una.  Video not processing.  I ask my hosting company fix it.  Tmdhosting is recommend by boonex.  But they have any idea about uno or dolphin app. I need help from you guy.  This my tmdhost send to me.  Below what do I do next.  Please someone answer.  I post about this issue but no one is answering? Why? Please answer. Thank you

    From tmdhosting

    We have reviewed your latest reply and in order for remote Transcoding to work, an additional server needs to be configured to work for video Processing, such as the RMS server, which we have previously did for your Boonex Dolphin instnace.

    However, UNA does not appear to have default settings for the RMS configuration, or we are unable to locate such in any of the Studio settings of the application.

    Considering this, since we are unable to locate the settings to disable Remote Transcoding, can you get back to your developer with more information on that matter, so we can set videos to be processed on the current server instead.

    We understand that it should use the default ffmpeg.exe binary that comes with the application, which has already been pointed in your header.inc.php file, however, executing the Cron Job that will process the videos still results in the same error message:

    Fatal error: Call to a member function getDb() on boolean in /home/tamilpoo/public_html/tamilpoonga.com/inc/classes/BxDolTranscoder.phpon line 119

    • Hello

      I having same problem in my una.  Video not processing.  I ask my hosting company fix it.  Tmdhosting is recommend by boonex.  But they have any idea about uno or dolphin app. I need help from you guy.  This my tmdhost send to me.  Below what do I do next.  Please someone answer.  I post about this issue but no one is answering? Why? Please answer. Thank you

      From tmdhosting

      We have reviewed your latest reply and in order for remote Transcoding to work, an additional server needs to be configured to work for video Processing, such as the RMS server, which we have previously did for your Boonex Dolphin instnace.

      However, UNA does not appear to have default settings for the RMS configuration, or we are unable to locate such in any of the Studio settings of the application.

      Considering this, since we are unable to locate the settings to disable Remote Transcoding, can you get back to your developer with more information on that matter, so we can set videos to be processed on the current server instead.

      We understand that it should use the default ffmpeg.exe binary that comes with the application, which has already been pointed in your header.inc.php file, however, executing the Cron Job that will process the videos still results in the same error message:

      Fatal error: Call to a member function getDb() on boolean in /home/tamilpoo/public_html/tamilpoonga.com/inc/classes/BxDolTranscoder.phpon line 119

      In Studio - Settings - General check if this is enabled and disable it. but this is old version they have removed it in updated one. (Maybe due to it cause error)

      image_transcoder.php?o=bx_froala_image&h=2166&dpx=1&t=1569516199