Comment to 'HEAT'
Comment to HEAT
  • We are handling email and support requests in order of priority. There is no 24 hour support (we do sleep and we do weekends). It is further limited with sites that not all of our team members feel comfortable working with. 

    Personal emails can take longer to reply as we handle specific issues first. Please slow down with your comments - this is not an acceptable way to express your dissatisfaction. 

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    • We have experience with a few sites running 500-1200 online members. Some adjustments were needed and have been added to UNA 10 to improve performance, but nothing in the architecture prevents UNA from handling larger loads. 

      I’m trying to only rely on actual experience, but as soon as we have sites with millions of members to work with, we will adapt the system. It’s not so much a matter of current capability, but a matter of core architecture and readiness to improve. 

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      • OK let's take this offline so no one sees his bad your service is and how ineffective a leader you are. Stay tuned everyone I'll post the outcome here anyway.

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        • If it is a server issue, I offer both VPS and Dedicated servers and I can transfer your site from UNA servers to my servers for free.  If this is an UNA issue, I have worked with UNA but I am not as versed in UNA as I am in Dolphin.

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        UNA - Social Media Software Framework