Comment to 'Video file not processing'
  • Will this problem with video uploads ever be fixed by UNA? I'm having the same problem and deleted my site since it was useless. Trying to start over but this is still a big problem. When a video is uploaded by anyone it gives the the error 500 message to all users on the site. No one can do anything until the video finishes uploading/conversion. That can take 5-10 minutes for a 30 second video, or even hours and sometimes days. I'm not a programmer. My host company said it's the UNA script that is exhausting the server resources that causes the error 500. What can be done to fix this? If it can't be fixed then I'll need to find another software to host a video site. Any ideas?  Thanks
    • Hello NewTube !

      Is it possible to look at the latest messages from the error log of your server? If you have the 500 error then similar records should be there. It's very often when UNA isn't guilty due to the "features" of the server's environment.