Comment to Video Conversion
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Hello @Abbey !
Usually, similar videos should be converted quickly. Do you know if the Cron Jobs work on your site? It is possible to check via the Studio->Dashboard->Server Audit area. Find there the line "Last cron jobs execution" - it should be near form now.
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Usually, every hosting provide has a control panel to manage the settings of the site. The owner there may work with the site's files, database etc. And with the Cron Jobs. So you need to ask your hosting provider how to enter to your Control Panel and the setup / correct your Cron Jobs according to the given manual. Or you may ask them about it too.
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I have access to my cpanel. I just need step by step procedure on how to correct my croj job. I didn't quite get the manual you sent