Purchased Templates and Modules on Same URL, Different Server
So, I decided to install my site on a different server, this one dedicated to the site, and I started all over with the installation. I thought I would be able to move the template and Modules I purchased to the new server, but when I go to purchases in the Studio, it shows no purchases. I have made sure to include my key & secret associated with my account and I have a "download" button when I click the template within the Studio, but when i click it, a small balloon pops up in the left corner that says "Empty" and nothing else happens. I'm able to download what I've purchased via the una.io website, but not within the Studio on my site. I've read that I could install the addons via FTP, but it's not recommended because they won't be updated.
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Did you happen to change your domain URL as well when you moved? Sometimes you need to reset your license so it can re-register.
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Nevermind. I see you posted same URL.
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That's it. After I reset it, I see it in the Purchases menu in the Studio. Interesting that even though the URL remained the same, it still needed to be reset.
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Strange but when all else fails.. haha - RESET
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“Almost everything will work again if you unplug it for a few minutes, including you.”
― Anne Lamott
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Wrong package format
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can someone help me
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Hello TZDR4V3N !
Please specify your trouble with more details