Big Bug - No Icons after installation

Site wide the icons are just empty boxes after installation.
I have installed UNA a million times and this is the first time it happens.
All files were transferred clean. No errors.
I know the team is busy doing stuff these days, so I will just go ahead and delete all files and try again.

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Replies (14)
    • Hi Pethol!

      If you will face this trouble again, please provide me your operator access. BTW - as you are an experienced web-developer you may track these icons with the Inspector (for Chrome it is Ctrl + Shift + I). So what it shows for the missing icons? What URLs?

      • I guess it starts with the installation itself. The [ ? ] icon is missing on this screen.
        i will download a new UNA zip and try again. Maybe the zip I had passed the expiration date?
        And just because i got a premium account, it does not mean I am experienced. And being [experienced] means that people will have expectations. I prefer [beginning web developer]. It is a much easier life.

        • Did you happen to change your url address from http to https? If so, on some browsers, you will have to type in the https in order to have your icons instantly restored. I'm not sure why, but this worked for me.

          I'm certain that an experienced web developer could tell you why but... that also excludes me...

          However, I can also tell you that if your computer has too many programs or web pages open, your resources (ram) may have become used up and some graphics will not display. The Safari browser is famous for this.

          Good luck!

          • Recheck your Settings for site address. Maybe you went from https to http. That will throw the image path off and cause this also

            • OK checked the URLs. No change or same change. Same same no different. Checked up against my other UNA site
              Other UNA site still works.
              Https not activated for problem site(have you guys seen the prices they take for https?). Not activated for secondary site either.
              PhP settings unchanged and are the same as the secondary site.
              DNS settings unchanged.
              All in all - nothing has changed anywhere in settings.
              Downloaded new ZIP from UNA.io
              Cleared all files from server and dropped the SQLdb
              Uploaded the new files. Made some coffee and warmed a croissant while waiting.
              Thinking [Gosh! this is taking forever!] feeling rather impatient and restless.
              Upload done. Smooth. No errors.
              With high hopes and expectations opening the browser.
              Emptying the browser cache - just in case.
              Opening the page for the installation with my heart pumping in my throat AND...
              WOW! Still no icons...
              I am sure there is a config file somewhere - I just cant find it. *sigh* 

              • ------- have you guys seen the prices they take for https? --------


                there is lets encrypt which works with many *nix format free of charge and all browsers accept it.

                • Thanks! Gotta check it out...

                  • Installed WordPress on site. No problems. Acting normal. Looks normal. Even when waving garlic in front of the screen.
                    The problem hangs with UNA.
                    I would like to check a config file, if there is one in UNA. That would probably help... Any hidden files we should know about?

                    • Hello Pethiol,

                      I have been working for free for years with Let's Encrypt. You have a scrypt "Cerboot" that takes care of everything, it takes 5 minutes including automatic renewal. I have been doing this for years without the slightest inconvenience.

                      have you guys seen the prices they take for https?

                      • Will take a look at it tomorrow. Need to sleep. Starting early at the shooting range tomorrow. New rifles to test.

                        • Hello Pethol, it looks like you have a problem with rewrite_module. Did you see that?

                          image_transcoder.php?o=bx_froala_image&h=873&dpx=1&t=1548677037

                          • Hello there!!! I missed that one. I will check it out. Thank you Baloo. (I am considering to change my screen name to something Disney. Maybe Maleficent or Shere Khan. )

                            • How did you get this page?

                              • Well by following the link you gave me, instead of clicking on "install" I clicked on "server audit.
                                But if you have finished the installation, you can find this page in Studio => Dashboard => Host Tools => Server Audit

                                image_transcoder.php?o=bx_froala_image&h=874&dpx=1&t=1548686634

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