Dolphin Migration

I have been testing the migration of my site all day taking each data type one by one as my site is pretty large (8000+ profiles) and heavy on media and this is where I am getting stuck. Photo Albums Photos is a huge 18048,19507 and the migration tool has been at it for 4 hours now.

Any advice?

Still have Videos (18048,19507)  Conversations (33849)  Topicts, Posts(121,885) Polls(37) to go.  I fear my site will be down for 48 hours or more when I come to migrate the live site.

 

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Replies (6)

    • Hi there BeyondUK 

      Alexey  is our master of Dolphin transfer as he wrote the script. I will ask him to help here. There is also a lot of information via Github - as I see that you have an UNA Pro subscription we can offer direct support - so you can send emails to support@una.io and we will attend to these as priority requests.

      • Hello BeyondUK ,

        Suggestion: If you have ability to see database tables' records during transfer, it may help to understand if transfer is still working. For example: if you transfer photos you may open bx_albums_files or bx_albums_albums tables and see that the number of records are increasing (just refresh table with records). If nothing is changed, you may reload migration tool page and you will see the status, may be there were some database errors or just there is script timeout or any other server's problem. In all this cases you need to start transfer again for selected data and it should continue from the latest stopped position. 

        You may contact me via PM, I will check.

        • Thanks Alexey,  It does look like the script is running although it doesnt report back to the screen when compling larger data sets.  I have used your suggestion and its already saving time when I am not looking  at a screen for hours when the script has alrewady stopped,

          • There is javascript background script also working during transfer. It should check if the all records were transferred and if so it should refresh the page (event if php script got a timeout exit). When that didn't work, then some problems were occurred during transfer or records still transferring.  

            • I had trouble importing the 3000+ accounts. The tool would simply stop importing.

              I figured out that I could look at the dashboard on my website, and see if the number of accounts there was still increasing. 

              But having read this topic, I checked the database, and when no more accounts were getting added in sys_accounts, i restarted the tool. had to do that about 10 times, now all accounts have been imported :) 

              Now I imported the photos and albums. Those also stopped transferring after 400 - 500 items each time. 

              I contacted my hosting provider TMDhosting, they added the following to my website's .htaccess file:

              php_value max_input_vars 10000

              After that the problem was solved 😌 

              • Hello Jelrik,

                Thank you for your comment!

                It is very good that your hosting found the problem and helped to solve it. Usually, the cause of the problems with transferring is connected with server's settings and as hosting has access to the server logs, they can find out where is the problem and what should be corrected.  

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