­[Issues] Upon creating a new account, the website gives a 500 error & then upon refresh states: "You Didn't Created Any Profiles, So You Can't 'Create Account'"

When someone tries to make a new account it seems to 500 and upon refresh an error message shows up: "You Didn't Created Any Profiles, So You Can't 'Create Account'".

The account is created just fine and everything works well but they do not get redirected anywhere after the error. I'm wondering what could be causing this issue?

AFTER REGISTERING AND GETTING THE 500 ERROR:

[07-Feb-2019 17:41:08 UTC] PHP Notice:  Undefined index: entry_author in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsTemplate.php on line 159

[07-Feb-2019 17:41:08 UTC] PHP Notice:  Undefined index: entry_author in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsTemplate.php on line 159

[07-Feb-2019 17:41:08 UTC] PHP Fatal error:  Uncaught Error: Call to a member function getModule() on boolean in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsResponse.php:270

Stack trace:

#0 /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsResponse.php(43): BxNtfsResponse->sendNotifications(4697, Object(BxDolAlerts), Array)

#1 /home/arcax285/website.com/inc/classes/BxDolAlerts.php(119): BxNtfsResponse->response(Object(BxDolAlerts))

#2 /home/arcax285/website.com/inc/utils.inc.php(1334): BxDolAlerts->alert()

#3 /home/arcax285/website.com/modules/base/profile/classes/BxBaseModProfileFormsEntryHelper.php(152): bx_alert('bx_persons', 'added', '121', false, Array)

#4 /home/arcax285/website.com/modules/base/general/classes/BxBaseModGeneralFormsEntryHelper.php(150): BxBaseModProfileFormsEntryHelper->onDataAddAfter('100', '121')

#5 /home/arcax285/website.com/modules/base/general/classes/BxBaseModGene in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsResponse.php on line 270

Thank you very much for your time!

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Replies (5)

    • Hello! Can you, please, give me your's site url (in mesenger)?

      • Hello Arcaxon !

        Is it possible to get the error logs of your server? Because without an exact reason we can't provide a solution.

        • Hey sorry about that, here's what it gave me, I downloaded the old Error log and made sure to have a clean one before testing it and this is what it gave me.

          AFTER REGISTERING AND GETTING THE 500 ERROR:

          [07-Feb-2019 17:41:08 UTC] PHP Notice:  Undefined index: entry_author in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsTemplate.php on line 159

          [07-Feb-2019 17:41:08 UTC] PHP Notice:  Undefined index: entry_author in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsTemplate.php on line 159

          [07-Feb-2019 17:41:08 UTC] PHP Fatal error:  Uncaught Error: Call to a member function getModule() on boolean in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsResponse.php:270

          Stack trace:

          #0 /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsResponse.php(43): BxNtfsResponse->sendNotifications(4697, Object(BxDolAlerts), Array)

          #1 /home/arcax285/website.com/inc/classes/BxDolAlerts.php(119): BxNtfsResponse->response(Object(BxDolAlerts))

          #2 /home/arcax285/website.com/inc/utils.inc.php(1334): BxDolAlerts->alert()

          #3 /home/arcax285/website.com/modules/base/profile/classes/BxBaseModProfileFormsEntryHelper.php(152): bx_alert('bx_persons', 'added', '121', false, Array)

          #4 /home/arcax285/website.com/modules/base/general/classes/BxBaseModGeneralFormsEntryHelper.php(150): BxBaseModProfileFormsEntryHelper->onDataAddAfter('100', '121')

          #5 /home/arcax285/website.com/modules/base/general/classes/BxBaseModGene in /home/arcax285/website.com/modules/boonex/notifications/classes/BxNtfsResponse.php on line 270

          • Is there anything I can do about this issue?
            It is quite a big one as it affects all new users which can discourage them to continue unto the side, below I have replied with the error I get in the LOG!

            • Hi Arcaxon !

              In the first zoom you may try to apply this fix https://github.com/unaio/una/commit/1f7147347d2cef7a60d633c73a5d52c5f81033d0

              If it will not help - then please provide me your Control Panel access data via Messenger here

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