Denied Support For No Reason
Yesterday I received this message from Alex T having sent an email with an issue I am having with FFMPG:
Hello,
Sorry, according to our terms we don't provide support for such sites:
--
Alex T
support@una.io
UNA, Inc.
https://una.io
My site, which is not even live yet does not break the T&Cs of Una.io. I have pointed this out by email but I have no reply. I have paid a fee for support but not gettting any in return. Mark Purser ??