Jot video recording issue

I have Jot installed today, everything is working now, except video recording, i get this error message "Video recording is not supported: NotFoundError: The object can not be found here." I'm not sure how to fix this, any help is appreciated. Thanks

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Replies (2)
    • Comment by unknown is hidden.

      • Hello!

        This problem occurs when you have installed UNA locally on your PS and use chrome for video recording. Chrome doesn't allow to get video recording object for non https sites by security reason. You may test it in FF browser if you are working locally. 

        Also this problem may occur when user blocks confirm popup from the top of the browser to allow to use Camera and Microphone. 

        So, in your case I think you are trying to record video on local non https UNA version in chrome and as mentioned, you may try FireFox for test. 

        Anyway video recording should work fine in chrome also on live https version.

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