Sendgrid and Spam

Hi,

I'm using one of the suggested mail platforms, Sendgrid, but I'm still seeing a lot of emails end up in spam folders.  Plus, I just found that Hotmail is rejecting a lot of emails from Sendgrid, or at least specific ip addresses that I assume are associated with them.  Should I upgrade to get a dedicated ip address with them, or is there something I can do on the UNA side to help prevent this?  We have unsubscribe links, as well as a message about how users can turn off notifications...we get several users who report confirmation / sign up emails as spam for some reason.  Thanks for any suggestions you can give.

James

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Replies (1)
    • I think you need to contact sendgrid and ask them why emails from them goes to spam folder, it maybe they will help with some configuration and/or change something on their side.

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