Cancel hosting subscription

I had cancelled my subscription via the control panel on UNA.IO approximately two weeks ago. I received confirmation that it would be looked at by the UNA staff to close the ticket. Unfortunately it has not been addressed and I have just been rebilled. Needles to say, I am quite disappointed.

What are my next steps to get a reimbursement?

Scott

Replies (2)

S
· ScottS

· 2019-05-17T19:18:50+0000
Message left on Apr 27 and no answer... I am extremely disappointed.
· Mark Purser

· 2019-05-20T02:14:47+0000
HI ScottS - Hi Scott - our sincere apologies for the additional charge after your cancellation - your subscription has now been cancelled and payment refunded.