SSL Cert

Hello,
My domain host is after the following, I can't see a tech support ticket on here so posting here. It was working but they have stopped it until I provide a cert from my hosting (Una).
"Thank you for your recent purchase of an SSL Certificate for www dot scificollision dot com (I have had to edit this as it says my membership level can't post links)
As this site is hosted elsewhere could you please let us have the Certificate Signing Request (CSR) for this? It should be generated from the web server that hosts this site and provided to us by re-opening this ticket in the 'Technical Support' section of your Online Control Panel. 2"
Any advice would be great as this is causing my site to say it's unsafe :( 

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