Jot Video Messenger - How to disable?
The video messaging on JOT seems to be slowing our site down to an average load speed of over 60 seconds per page, but we cannot test this theory because we can't find a way to turn off video messaging. Does anyone know how to do this?
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currently not possible to switch it off, see https://una.io/page/view-discussion?id=3304
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Hello Foghorn,
If you mean video recorder, it can not influence on loading of the page, because there is only one button.
Videos which are already uplaoded and exist in history may take some time to load metada for the videos, but it also not so much time.
Try please to disposable OneSignal push notification in Messenger, if you have wrong setting for One Signal it may influence on messenger page.
Also please check browser's console in firebug or developer tool on main messenger page, may be it contains some errors.
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Thanks for the response. I'm referring to the "Send Recorded Video" in messenger, which allows you to make a video and send it. During periods of extreme site slowness, we've noticed in the logs some issues with someone trying to make and send one of these video messages. So I want to disable this feature to see if it's causing are site to slow down so much.
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Thank you @trunky
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I've noticed one signal slowing my page load time as it has to make calls to their api then load page.
How many site users do you have ?
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Hello Foghorn,
Video Recorder uses users' browser for Video recording on client's side, so it should not influence on the server, but when the file is ready and user sends it, then it is uploading and transcoding to appropriate formats using server's resources the same as you upload the video to any other part of UNA.
I think, you need to check video transcoding ability of your site.