Confirm email notifications since update
So the percentage of users not getting confirmation emails when joining seems to have jumped since UNa 10. Anyone else notice this?
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- · Will Monte
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Have they checked spam
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- · Will Monte
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Or go to studio > notifications > email and check settings there.
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- · Harry Sondre
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Used to work fine before, just noticing more incoming users having issues finding it or receiving it.
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Hmmm....did you check studio > settings > account
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- · Harry Sondre
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Are you suggesting removing email confirmation? Might be a better option actually.
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You can play around with those settings, but I have mine enabled.
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When u upgraded to 10.0.0 I assume u upgraded the apps correct?
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- · Harry Sondre
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Yup. Just noticed that the the percentage of new users that dont confirm increased since the update. Wasn't sure if maybe someone else noticed this.
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Yeah they need to confirm if you have it set like this
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- · Harry Sondre
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Yeah it is set like that right now
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- · Will Monte
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Then i think they should check their spam folders and confirm. What i did was i added a little note on home page, to please check spam folder to confirm membership.
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- · Will Monte
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just an idea