How to approve user

I have some users that are valid but email are not yet i want to aprove them how do it?

  • 387
  • More
Replies (12)
    • you can try to change their memberships by going to their profile. Or go to studio > accounts

      • I had this same issue. I realized I was losing a sizable percentage of new users. So I attempted to manually activate their membership. But I got an error message. 

        I figured the activation notices were going into their spam traps.

        My goodness, thank God that UNA does not draw as many spammers as Dolphin did.

        Please keep us informed about this matter. Me, I am positive that our other email notifications are being sent and received. It was just my manual approvals which always failed.

        Oh by the way, what would you say if I created a new profile here: "Hodor Hodor Hodor." Would you be jealous of me?   :)

        • Studio > settings > account   i believe is the other option

            • try this alrady, there is no option there

              • The simplest work-around if you do not have a lot of unconfirmed accounts, is to go to

                Studio > Settings > Account

                1. Find the Accounts where "Confirmed=No"
                2. Make a note of the account's e-mail address
                3. Click on the "Gear Icon" on the RIGHT of the account.
                4. Edit the e-mail and change it to your address.
                5. Resend confirmation - it will now go to your e-mail
                6. Open your e-mail, confirm the account.
                7. Go back to the account settings and change the e-mail address to the users original e-mail.

                image_transcoder.php?o=bx_froala_image&h=2318&dpx=2&t=1570978302

                • Thank it good work around

                  • How do you approve an account in UNA 11?  Studio->Settings->Account does not have that menu under the gear icon.

                    • If you have activation by email, then you can just go to Studio --> Accounts and click the gear for that user and click Confirm.

                      • When I click "Studio"  I get to the page below.   There is no Studio->Accounts.   Could you please be more specific?

                        Studio->Settings->Account doesn't have it.

                        image_transcoder.php?o=bx_froala_image&h=3314&dpx=2&t=1586324454

                        • account sits a module, download it from  store

                          • Thanks.   I'll go search for a module having something to do with Accounts.  Why isn't it loaded by default is a question for the UNA folks I guess.

                            Any other modules you can think of that that do essential functions that I should install?

                            Login or Join to comment.