Invite to Groups not working
Hello,
I am trying to invite users to Join various groups, some a SECRET and others are OPEN, when using the invite function USERS are not receiving invite notifications.
Does anyone know how we can solve this?
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- · Will Monte
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Have they checked on spam folder?
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- · MyZoid
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have you checked the site notification settings here
www.yoursite.com/notifications-settings?delivery=site
Or
www.yoursite.com/notifications-settings?delivery=email
Or
www.yoursite.com/notifications-settings?delivery=push
Hope this helps
MyZoid.
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- · Will Monte
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InPage you may want to go to avatar > settings > notifications > and make sure they are all enabled. Tell your users as well, they can enable or disable notifications there. See picture please.
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- · InPage
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Thank you for the replies, the notifications are enabled for all options, and there is nothing going into the SPAM folders. All other e-mail is getting received and all other notifications are visible in the site.
The only thing not working is inviting a member to join a group.
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- · MyZoid
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In reply to InPage
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hm Andrew Boon Alex T⚜️ Anton L Could any of you help here we have done what we can Will Monte and i
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- · InPage
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Hi,
I disabled all notifications and re-enabled them, this fixed the problem. Thank you all for your help/
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- · MyZoid
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In reply to InPage
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all good glad that's all worked out