update from 10.0.0 to10.1.0

Hello my friends

I tried to update UNA from 10.0.0 to10.1.0 , but I failed

when I click on the button Update I see the sign of waiting and never change like in the photo .

please my friends how can I solve this problem and update my UNA .

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Replies (5)
    • could you please help me

      Alex T⚜️  Andrew Boon 

      • My first question would be have you ever upgraded successfully before or did you start out with UNA version 10.0.0 and this is your first update? I also noticed that your PHP has a "FAIL" by it. I know it's somewhat normal for it be say UNDEFINED but not normally FAIL.

        • could you please help me

          Alex T⚜️  Andrew Boon 

          Chris can be trusted, he knows a lot. There are some people here that help others out with issues.

          • Hi Chris 

            I start with UNA9 but I haven't finished  my website , I tried to upgrad  UNA from 9 to 10 , but I face the same issue , so I Deleted UNA9 and I installed UNA10 .

            I never upgraded UNA successfully before 

            I take a screenshoot for the issue of PHP

            Thank you very much

            • Hey Houmam - so a couple of things here. The first is you MUST have allow_url_fopen = ON for UNA. Not sure who you have hosting with but, you may have to reach out to them and have them turn this on for you if you do not have the ability yourself. 

              The second is whether you have your cron jobs setup properly since this is used to "execute" the updates. If you go into Studio > Dashboard > Hosting Tools > then Server Audit, scroll down to Site Setup and in the Cron Jobs area, do you see the command for your cron job there and does it have a "Last cron jobs execution". Your cron job command would look something like (may not look exactly like this):

              MAILTO=""

              SHELL="/usr/bin/bash"

              * * * * * /opt/plesk/php/7.1/bin/php -q /var/www/vhosts/mywebsite.com/httpdocs/periodic/cron.php

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