dashboard page not working
hi, my member dashboard page doesnt work anymore any help to restore or fix ?
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- · Will Monte
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What do you mean by not working?
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- · Kane Khongsay
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Error page
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- · Will Monte
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In other words when you go to your dashboard that's the message you see "Error page."
Chris can or if you have some free time to help here?
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- · Kane Khongsay
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yes
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- · Will Monte
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Alex T⚜️ ?
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- · Will Monte
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What version do you have and have you updated all apps?
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last one i dont know why it stop working im still trying to figure what i did for it to happen
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do you know how to make the content box smaller
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You see the error page on your tab correct? The page is all white?
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Yea
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- · Kane Khongsay
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Now its working on my mobile
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- · Will Monte
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Baloo can you please help out here?
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- · Chris
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Would need to know a few things:
1. Is the member dashboard not showing JUST for you (the admin)?
2. Create a test account at your site (non-admin) and see if you get the error on the dashboard as well.
3. Did you manually add anything to your dashboard page via Studio?
4. Did you recently install any new modules?
5. If both #1 and #2 display an error (blank page), try going into your Studio > Pages Choose Dashboard from the drop down menu. See what blocks you have enabled there. If multiple boxes, try disabling one at a time to refresh the page to see if the error goes away.
6. When all else fails, you can set your display_errors to ON in your php.ini file so that the actual error will display instead of a blank page. This will help tell you what is wrong.
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- · Kane Khongsay
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Ok i check it later thanks
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- · Kane Khongsay
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Ok its fix was for a member its was permission
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Cool
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- · Kane Khongsay
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my facebook app dosent work now unable to uninstall its there a way to fix it because i really try to erase but still showing page blank in studio when clicking facebook app and it make my homepage blank
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- · Kane Khongsay
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Hello Kane Khongsay !
First of all, it is better to place another problem in a new post. About FB app trouble - we need to have the Control Panel access to check your error log where are tracked similar cases.
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- · Kane Khongsay
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i send a pm to you but no reply
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Hi!
Sorry, missed that part, now requested CPanel access of your server - without it it's impossible to get what's wrong. -
Thanks