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UPGRADE UNA FAILED!

Hi, i have  UPGRADE UNA by rc1 to rc2 but now the site not  work! View my site www.fanzone.it how resolve? Thanks 

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Replies (9)
  • Could you share a bit more info, Fabio? Looks like you did a clean install not an upgrade. UNA version updates happen automatically via Studio, so technically you didn't have to do anything to update.

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    • Could you please be more specific ? what exactly isn't working ?

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      • Hi Andrew thanks. Please help me becouse i have lost user that abandoned the site. My site is www.fanzone.it you can see. i have upgrade una in studio dashboard by 9.0.0-RC1 to 9.0.0-RC2 but now the site is broken.

        The user that not is logged view the site, but the user that login at the site see the site all white with only logo fanzone how in image. Please help me is very urgent!

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        • Hi Alex thanks. Please help me becouse i have lost user that abandoned the site. My site is www.fanzone.it you can see. i have upgrade una in studio dashboard by 9.0.0-RC1 to 9.0.0-RC2 but now the site is broken.

          The user that not is logged view the site, but the user that login at the site see the site all white with only logo fanzone how in image. Please help me is very urgent!

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          • It looks like UNA system was updated but modules weren't updated. 

            Modules should be updated automatically within couple of minutes after system update, but if for some reason it didn't happen you can update module manually from:

            Studio > Apps Market > Updates 

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            • Hi, i have upgrade UNA but not work and if  go on Studio > Apps Market > Updates  there is not update! Please check, is urgent, thanks

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              • Problem#1: When custom changes are made in TinyMCE - system wouldn't update.

                Solution: original  BxBaseEditorTinyMCE.php was uploaded than Automatic Update started

                Suggestion to Developer: Step-by-step Manual Upgrade instruction

                ****

                Problem#2: automatic update started, it says that site will be updated in minute, but nothing changes and after reload current version still RC1.

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                • @vavlion please start separate thread next time

                  1) there is an option to ignore changes if not too many files are affected, you can change it in Studio > Settings > System > SITE SETTINGS > Force site and module auto-update, even if some files were modified

                  2) check if cron job is setup and working proiperly

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                  • Thanks, wonderfull Alex T have restore my site. Excellent support!!!

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