Zoho desk feedback
I was looking around and found Zoho desk help desk @ https://www.zoho.com/desk/pricing.html it says free no credit card needed. I believe it allows 3 agents included in free plan, has anyone looked into this, if so what is your opinion?
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- · Will Monte
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- · Scotti
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I use this, it is amazing for a customer service option. It also gives you real-time data if someone is visiting your site and if they are returning by recording their IP address and can send you real-time notifications. Highly recommended.
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- · Scotti
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I use it also for chat customer service... using Sales IQ
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- · Scotti
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Worth the time to try it out
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- · Scotti
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it also Geolocates visitors and time spent on your site and individual pages
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- · Will Monte
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In reply to Scotti
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You pay a monthly fee or you use the free version?
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- · Scotti
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both, but the free version is the same, just less users
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- · Tim
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In reply to Scotti
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Can this be added to your site without access to control panel?
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- · Scotti
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yes, you can add to individual pages using "raw block" or to the entire site in designer >> Injection
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- · Tim
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In reply to Scotti
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Awesome! I will try it.
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- · Scotti
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Definitely worth a try...
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- · Tim
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In reply to Scotti
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I registered for this to try out the free plan, but I am not finding code I can place into my website for the help desk.
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- · Will Monte
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Yes I had same problem Tim, I stopped there and have not gone back.