Payment App not installing

Hi,

I have been unable to install the payment app on the platform after numerous attempts. All of the other app have worked but this one just spins as if it is attempting to install but won't. I've given it hours before refreshing. Any tips?

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Replies (2)

    • Hello EMP Community !

      There may be 2possible reasons:

      1) You have installed Profiler app and enabled the output info for admins. In this case, you need to switch it form "admins" to "none" in the settings of Profiler.

      2) You have some errors in the database which prevent the running of the installer.

      Provide me your UNA studio access via Messenger, I'll check it up.

      • UPDATE: 

        The first check found this PHP errors during the installation attempt via Apps Market:

        require_once([server_path]/modules/base/payment/classes/BxBaseModPaymentInstaller.php): failed to open stream: No such file or directory in <b>[server_path]inc/utils.inc.php

        I found that EMP Community has "traded places" of the modules/base/payment and modules/boonex/payment folders. So when he changed this part back the error has passed away.

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