502 Bad Gateway

After upgrade 2 templates won't load, it only shows

502 Bad Gateway

i had to disable Lucid and Decorous

  • 349
  • More
Replies (13)
    • Decorous is 11.0.1

      Lucid is 11.0.2

      • 502 Bad Gateways are generally errors related to communications to your website. The only time I have encountered a 502 is when I first set my site to HTTPS using and SSL cert. I was getting a 502 until the server/site "synced" up and it resolved itself. 

        Is your site running SSL? Is the cert still valid? Reload not working?

        You mentioned you only upgraded 2 templates. Normally, if you are upgrading your site via Studio > Dashboard, it will trigger the update for ALL available modules. How are you just updating 2 templates? 

         

        • 502 Bad Gateways are generally errors related to communications to your website. The only time I have encountered a 502 is when I first set my site to HTTPS using and SSL cert. I was getting a 502 until the server/site "synced" up and it resolved itself. 

          Is your site running SSL? Is the cert still valid? Reload not working?

          You mentioned you only upgraded 2 templates. Normally, if you are upgrading your site via Studio > Dashboard, it will trigger the update for ALL available modules. How are you just updating 2 templates? 

           

          No Chris i did upgrade everything, while i was testing and switching templates i realized that those 2 were given me that error message, so i disabled those 2 until it gets resolved bro

          • Just curious, if you re-enable those 2 again and try going into Designer and click Preview next to Lucid and Decorous, does that give a 502 Error also? This will help rule out whether the issue is with the template switcher or not. 

            I assume you have already went into Studio > Dashboard > and cleared the cache from there right?.

            • Just curious, if you re-enable those 2 again and try going into Designer and click Preview next to Lucid and Decorous, does that give a 502 Error also? This will help rule out whether the issue is with the template switcher or not. 

              I assume you have already went into Studio > Dashboard > and cleared the cache from there right?.

              Going to try that now

              • Ok, when i enable Decorous after i cleared the cache, it worked, but when i tried to switch to a different template other then Decorous and Lucid, i get same 502 error message

                • "Switch to a different template other then Decorous and Lucid, I get a 502".... UNA only has 3. Protean, Decorous, and Lucid. So the only one having an issue now is Protean?

                  • "Switch to a different template other then Decorous and Lucid, I get a 502".... UNA only has 3. Protean, Decorous, and Lucid. So the only one having an issue now is Protean?

                    Correct, but i have the protean light and dark,

                    • Chris we can figure this out tomorrow brother, i had a long 2 days working in NY and i'm beat bro. I promise bro we can work on this 2moro. Thank you homie!

                      • Light and dark are just themes.  Make sure Protean is at version 11.0.2 in Studio > Apps. Does Protean work using the preview button in Designer app? It's after 2am here so will try to think of something more in the morning if you don't figure it out.  

                        • Light and dark are just themes.  Make sure Protean is at version 11.0.2 in Studio > Apps. Does Protean work using the preview button in Designer app? It's after 2am here so will try to think of something more in the morning if you don't figure it out.  

                          Ok

                          • Hey Chris what up? Listen i logged in just to let you know that i have been working a lot and i can't attend my issue, so don't think i'm ignoring you bro. I'm signing off here and continue my operation. Peace out!!

                            hxbpami2zaqjzre743asmgrhj47dtwav.gif

                            • No worries.. I have been working an issue on my own site. I'm tired and need some sleep myself. Later bro.

                              Login or Join to comment.