Messenger works with delay and intermittence and sometime doesn't response
Hi team.
I see Messenger works with delay and intermittence. I mean, I start a conversation and after some minutes the connection display (bar with dots in the bottom) shows a message saying that it's "Connecting". The dots move from left to right and after some minutes it works (sometimes it doesn't work I need to refresh). While this occurs, the text box to send messages is inactive, I can't write inside it.
I don't know if that behavior is "normal" because for me this latency is very frequent.
Please, comment with your experience and let know if you use this messenger tool in other ways, I mean other browsers or mobile to have a good performance.
Your comments are very appreciated!
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Hello!
There are some problem with Jot Server. It is hard to say exactly where is the problem, we need to check it first. Contact me via PM please with studio access, I will check your site.
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I have this also in another network then my home..in secure network it's doing it
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Not sure you talk to me or not on this, but checked and KEY named is not there. I tried to create it, but says can not create key.
In reply to
M
Mayki
- Alexey
- · 3 hours ago
Seems like you have lost this language key _bx_messenger_lots_menu_create_lot_title
Check please in polyglot, this key should exist for your current language. Default english translation is - Create new talk - Alexey
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OK Alexey
In fact, I am talking about UNA Messenger, those images are of una.io
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Hello!
The most common problem.. is that the ports are not open! Scan the port on which Messenger is set.
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Are you taking about UNA.IO ?
I don’t manage it’s ports.
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The jot server having that connecting issues is common double check if the SSL cert is still there and go to /opt/bundle run ./start.sh
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hi Expertzkris
are you talking about UNA.IO ?
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yes i am David Medina
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I have the same issue 😥
did you figure it out David Medina
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Hello,
If you see this un UNA.io, it may happen when you lost internet connect or maybe you have some browser's tool which block or prevent ajax or such kind of request by some criteria.
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Can you please describe in more details?
Do you mean when you open UNA.io you see the same connecting.... title like on image above? If so, can you please open una.io in another browser just for the test?
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Alexey, I made short video to show you what is going on. When straight through Jitsi all works fine. Going through Messenger, doesn't find and I can not set devices. Just says searching or setting devices or something. All is in video. I APOLOGIZE as I just came in from garden and did not have shirt on. Excuse me. Robert
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I try TOR browser, says "Audio and video error: navigator mediaDevices is undefined" Kind of what we'd guess or expect I suppose. I go to settings, does not give options for mic or camera. I try Safari, which UNA doesn't display a way to login and misses some other stuff. I don't have Apple, just testing with browser. I don't and won't use Chrome, or certainly try hard not to. But obviously the software is not finding, nor giving option for mic or camera device(s). Thanks. R.
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Hi, I've seen that with UNA 11.0.3 Messenger has improved.
I'll keep an eye out and I will let you know if I see unexpected behaviours in Messenger UNA.