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Videos remain loading

Hi team.

In our UNA instance we are loading videos, but we see application shows a message 

"Scheduled for publishing as soon as video conversion is complete." 

... ant it stays there processing

Any idea?

image_transcoder.php?o=bx_froala_image&h=4008&dpx=1&t=1600204632


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Replies (3)
  • Videos are now processed before they are published so it could depend on how long the video is and what type of server you have

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    • Hi David. If you are on a shared server, you will not likely get very far. You will be docked for using too many resources. Even if the video is 30 seconds long. Processing videos produces a spike in cpu and disk usage. Can you check your control panel?

      Most providers of hosting do not inform you that you have exceeded a certain level - they just immediately begin to limit your resources.

      There are several threads about this long-standing issue. There are also some things you might be able to adjust, too.

          Keep us informed.

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      •  Hi banister despite we have configured ffmpeg and we have checked all tips done in 

        https://una.io/page/view-discussion?id=5468 

        it doesn't work yet.

        image_transcoder.php?o=bx_froala_image&h=4059&dpx=1&t=1601044981

        We see they are uploaded but it seems the system can not finish their processing.

        Is it possible UNA connect to our environment to check it?

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        UNA - Social Media Software Framework

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