"Follow" doesn't appear on Organization's & Event home pages and Organization's & Event profile pages

Hello,

I would like persons to follow an organization (not join). On the organizations home page ( /page/organizations-home ) "Follow" button is not displayed when I activate the "follow" button from Navigation/items/Organizations/snippet meta info (the "join" and "add friend" buttons can be removed or displayed).

I have also noticed that on the Organisation's profile page (/page/view-organization-profile?id) I cannot display the "Follow" button. I can change add/remove other buttons with the Navigation/items/organizations/view actions menu.

In the public feed, the "follow" button appears : a person can follow an organization (it work properly except for the display issue I have reported in a previous message).

-> If I do the same with event's home (/page/events-home) and event's profile page (/page/view-event-profile?id) -> same issues, the "follow" button cannot be added/removed as expected.


If I do the same with person's home (/page/persons-home) and person's profile page (/page/view-persons-profile?id) the "follow" button can be added/removed as expected.

Note :

I have just installed a plain UNA v11.0.3 (debian 10/apache/mariadb) site with no customization.
I've created 2 accounts with 1person profile + 1 organization profile each.
All profiles are on the preinstalled "standard" level.

Could you please help with this issue ?

Thank you

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Replies (13)
  • I'm having the same problem

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    • Thank you, it was already reported in github - https://github.com/unaio/una/issues/3055

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      • Hello,

        I have just updated to 11.0.4 and noticed that the follow button totally disappeared for people who have not joined an Organization. This is most probably due to the logic behind the "follow" : you must first "join" an organization to follow / unfollow an organization...
        Is this correct ?


        Personally this logic is a problem for me because I need a logic where anyone can "follow" in order to receive notifications, without "joining". A sort of "fan page"... Maybe I should have used something else than the "organization "module to build such fan page ?? Or maybe the "follow" logic can be changed ??
        edit: will "favorite" generate identical notifications as the "follow" ??
        Thank you for your help for this very important feature. (I don't think it is a good solution)

        edit 2 : I have also noticed that if a person wants to participate to an event, clicking on "participate" will also automatically generate a request to "join" the organization organizing the event. 😓

        edit3 : I think that "join" vs "follow" is misleading me. I will most probably have people "subscribe" (just a different wording for "join") to an organization, and will simply "force" the field "confirm subscription" to "no" and not display it. Like that organizations will have "subscribers" and people ("persons") will get updates and can "follow" what happens with the organizations they are interested in. This can work in community model.

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        • edit3 : I think that "join" vs "follow" is misleading me. I will most probably have people "subscribe" (just a different wording for "join") to an organization, and will simply "force" the field "confirm subscription" to "no" and not display it. Like that organizations will have "subscribers" (= "members") and people ("persons") will get updates and can "follow" what happens with the organizations they are interested in. This can work in community model.

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          • I have just updated to 11.0.4 and noticed that the follow button totally disappeared for people who have not joined an Organization. This is most probably due to the logic behind the "follow" : you must first "join" an organization to follow / unfollow an organization...
            Is this correct ?

            yes

            Personally this logic is a problem for me because I need a logic where anyone can "follow" in order to receive notifications, without "joining". A sort of "fan page"... Maybe I should have used something else than the "organization "module to build such fan page ?? 

            Yes, actually Spaces are created especially for such behaviour, you can follow Space without joining the Space.

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            • If we look at other social media, people are able to follow brand pages without joining them. A business(org) would create a business page, and then instead of having people JOIN the business page, they follow it, to get updates. In a similar way how people follow each other to get updates, without adding each other to friends.

              Follow should 100% be independent from friending/joining an org. 

              Lets say you're a restaurant and want to publish updates about your restaurant. Would you expect only employees to JOIN the organization, and not spend your time filtering hundreds or thousands of join requests from strangers? Yes, of course. Would you "friend" as a restaurant with people? No, that's weird. Would you expect to just maintain your page, post there, and have people follow the page to receive updates on their personal feed? For sure.

              Why is there no such option?

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              • Also, spaces are used for something entirely different for us, because it is the only nesting block. It is used for creating sub communities within larger communities. Groups are used for creating groups of interest and have people join them.

                It doesn't make sense for our members to use SPACES for organizations/brands, where we literally have a section called organizations that is already perfectly fitting, including being able to set payments and sell products for the orgs... except for the weird decision on the follow feature? Why would a org owner want people to join his business and manage all of that all the time, instead of having people simply follow him?..

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                • It looks like many people here would agree that it's not the best idea for us to switch to using SPACES only to have a functioning follow button, and lose all of the benefits of using an org logically for these purposes.

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                  • Why would a org owner want people to join his business and manage all of that all the time, instead of having people simply follow him?..

                    Well, actually Orgs was created for a bit different purpose, where members of the Org are employees of the Org and they receive information inside the Org, also some people in the Org(Administrators) can switch profile to Org to perform some action as and Org. So it's like common profile which can be used by some people. In the future we'll try to find some way to make follow open to public optionally - https://github.com/unaio/una/issues/3107

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                    • Why would a org owner want people to join his business and manage all of that all the time, instead of having people simply follow him?..

                      Well, actually Orgs was created for a bit different purpose, where members of the Org are employees of the Org and they receive information inside the Org, also some people in the Org(Administrators) can switch profile to Org to perform some action as and Org. So it's like common profile which can be used by some people. In the future we'll try to find some way to make follow open to public optionally - https://github.com/unaio/una/issues/3107

                      People use the Org Module for different purposes. Like I am using it for building a social page for a town. So the Join is good as it's naturally intended for people who have deeper relationship with an entity, enabling them to participate in a whole lot of things as a community may require. For example, if you setup an opinion poll for a specific Community, it should ordinarily be restricted to members only.

                      However, the Follow icon is important for other categories of people with limited status to freely receive information from same community. It's not logical for this to get enabled after one has already joined as a member.

                      Meanwhile I am wondering what the Friend and Unfriend is supposed to do on an Org Module where you already have Join. I think this is a duplicate of "JOIN" for membership. 

                      Follow is very important 


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                      • The follow issue is too futuristic. I can see it's scheduled for 13:0:0. It's too important to be on the back burner.

                        Or maybe it could be faster to reconfigure the Friend and Unfriend to Follow and Unfollow. By removing the need for Friends request approval because I believe it's already for the public.

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                        • Hello Aleks T,

                          Thanks for clarifying the logic.
                          I am not sure Spaces module will fit, mainly because it is not an "ID" -> you cannot blog nor create events in the name of a "space" or a "group" -  with Orgs you can.

                          The Organization module is very close to my needs. Within my "niche", I  want interest groups  to create their "organization's mini website" on the platform instead of spending time creating an independent website and fight SEO in order to be visible... by the community. I see the org module as a "mini website", a possibility to blog, create events, gather members and followers,... like you would do on a "traditional" website with more reactivity from a qualified audience.


                          I cannot wait for a future release, thus, the solution I am considering is :
                          - use the "join" function, with a different wording : "subscribe"
                          - I will simply "force" the field "confirm subscription" to "no" and not display it in the organization's creation and edit forms.
                          - no use of the follow button

                          Then I think that people who click on "subscribe" (="join") will get notifications for any new post, event, etc...

                          My questions :
                          - Do you think those settings will fit my needs ?
                          - What is the difference between "join" and "follow" regarding notifications ?

                          This is a temporary solution, and I agree with the other comments that the "Follow" question is very important for a social network, and that something is missing between the "spaces" and the "orgs" as it is today. It is important that some people have access as "admins" (in order to create blogs, events, ... in the name of the organization), but it is also important that some people can just "follow" what is happening (reading interesting blogs, be informed about events, join events opened to everyone,...) without "joining".

                          Thank you for your help.

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                          • Alex T⚜️  

                            Agreed with everyone, this is very important for our community as well. We need the follow button to be visible regardless of whether you're friended with or member of an org

                            If this needs to be sponsored, perhaps we can all chime in some money to get it done within the next few weeks?

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