•  · 9 friends

I can't get into my account

I have a frozen project. I decided to go to it, but forgot the password. After several unsuccessful attempts to enter, my account was blocked. I went into the database and changed the value locked from 1 to 0. But the account was not unblocked.

I don't know if this is normal behavior or not. Are there any options to get into your account?

0 0 0 0 0 0
  • 287
Replies (4)
  • Hello Yra !

    Did you clear the cache folder? Leave there only the .htaccess file.

    0 0 0 0 0 0
    • Hello LeonidS !

      Yes, I cleared it and found how to unblock the account. But it didn't help, I don't remember the password.

      Recovery also does not work, writes an error sending email, maybe SMTP does not work for me.

      Of course, this is not a big problem for me, but anyone can get into such a situation.

      0 0 0 0 0 0
      • Well, this error "error sending email, maybe SMTP does not work for me. " is better for fix anyway.

        0 0 0 0 0 0
        • The decision on how to access the studio turned out to be very simple. Create another account and edit its role in the database.

          0 0 0 0 0 0
          Not logged in users can't 'Comments Post'.

          UNA - Social Media Software Framework