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Issues w/UNA 12.0.1

It's installed and starting to operate.  Issues are as follows:

1.  Site has an issue on resolving the first time someone goes to the URL.  At first this appeared to be an issue that some files were https & some were http.  As testers go to the site for me I am getting the same report back.  White page w/ una on the upper left hand section.  They click the "una" and it loads the home page.

2.  When members attempt to upload photos to their profile, yes it uploads the photo but it will NOT set the photo into the profile circle.  I've check & rechecked for any approval I might need to give and that's not the case.

3.  Messenger loads a screen with site header and that's it.  Rest is a blank white screen and nothing loads for messenger.  

4.  Categories for Discussion (forum).  Seriously, we have to go and hunt this down to add different categories in the Studio and it's not counter intuitive.  You seriously have to hunt for this.

Yes, I'm taking an UNA 12.0 into a live site over the next week and giving it a damn workout because I don't have a choice.  Boonex forced this situation by updating all apps to being ONLY compatible with UNA 12.0.B1 after they had just released 11.04.1 on 12/23/20.  So approximately 2 wks between 11.04.1 and when those modules became unusable for a stable copy of UNA.  

The Admin Panel in UNA is NOT user friendly for the average person.  It's a guessing game as to what is done where.  Shall we talk about the menu builder?  9 permission levels and everything turned on to anyone.  Since when do we allow unauthenticated and suspended profiles to upload things to a site?  No way to do a blanket set of permissions.  There are hundreds and hundreds of menu buttons that have to have their permission set manually.

Next up is the Invite Module.  Installing this module sets the site to Invite Only status and if a potential member comes in they can NOT join your site without an invite.  This took over an hour to figure out where the issue was because again no documentation.  Modules should NOT make a site harder to join, things like Invite Only should be set to off and physically turned on by the admin, not the other way around.  

FFMPEG can have it's permissions set to 777 via a SQL injection at the time of install, but this NOT being done.  Why?  Instead we have to run an audit on the site and set this file manually, which is just a waste of time for something that is standard on Boonex software.  

I am going to give some good statements about this.  The FB, Twitter and so on modules work well.  While I haven't had the chance yet to fully test these to their full capabilities they so far have done what they need to do.  However, documentation, which is not a strongsuit for Boonex is lacking.  Again the software comes with zero instructions.  Perhaps later I'll do a blog post on how to get the Keys & Secrets for those who don't know.  I didn't until today.  

I'm please to see PLYR as a module.  The difference between this and what most sites are running is night & day.  Much clearer videos w/good resolve times. Good job on selecting this item.

Users need to be aware that many power modules have an associated cost with them, like rocket chat for instance.  Excellent program but can quickly bankrupt a SM type site that's trying to build a following with little to no revenue.  Again, documentation helps with this.  

Install/Upgrade instructions for updates/patches.  Boonex assumes everyone has watched them install this software a million times and knows the process.  These discussions are proof that's not true.  Take some time and actually write up a basic user guide and install instructions.  It will accomplish great things for you.  We already know you have the best software which is why I'm about to put a beta program into production.  What detracts from it is a blatant refusal at this point to provide useful instructions to assist the end user.  This damages the reputation of boonex as people become frustrated and walkaway thinking the software is junk, it consumes the time of your customers, the webmasters who attempt to use this software and then your own staff's time answering questions.  Seriously, we are all hackers here.  As hackers we like to share info so no one wastes time on something already done by someone else.  So Boonex, get onboard with us and quit making us hunt down info.  

An example of this is yesterday.  I spent 12 hours hunting down and then trying to upgrade to 12.  Not joking, 12 hours.  Finally 10 at night I gave up and asked my hosting provider to do the upgrade which they agreed to do.  At 5 am they gave up because they could NOT find any documentation on how to do the upgrade anywhere.  This is an experienced hosting company that Boonex recommends.  Finally at noon I locate the small response Alex T gave in regards to upgrading and it was one in minutes.  Literally minutes.  But 26 hours of times was wasted looking for something that could of been attached to the download with  a simple txt read before installing title on it.  I know Houston spent time on installing/upgrading to 12 because of the lack of instructions/documentation on the software.   The documentation with Dolphin was poor, but you have zero w/UNA and that's simply preposterous.  Come on Boonex, your better than this.  

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Replies (4)
    • Sorry to read about your frustration... I have a Una Cloud Instance, but hosted on my vpn previously and experienced a few issues. I simply messaged the Una team and got instant support and 100% resolution of issues. Una is open source and for a small team unsponsored project... I have never seen it done better. Yes, docs could be better, but what if everyone started contributing snippets of "how-to" docs we could knock this down from the community side. A Big TY to LeonidS for the spot-on support!  

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      • TOTAL UNA newbie here. I've posted my frustration with this, installing 11.0.4 via Panel, which is HIGHLY limited, as well as manually. I've run into several problems just in doing that, including a handful of 500 errors at one point (still have no idea what caused those). In fact, if you monitor the forum, it's pretty easy to find my "HELP ME!!!" type of posts. LOL

        I don't have ANY problem helping with documentation or even doing how-to videos. I'll be starting on videos for WP in the near future, so I can do the same for UNA.

        For some reason, I can't do the update to 12B1. I ran the SQL statement (and have done it manually) and it simply won't do the update.

        I downloaded the entire v11 code and will be attempting to install the modules that I want one by one. If anyone has experience with that, it'd be much appreciated.

        I agree that UNA is probably the best open source social networking platform available; at least that I've found. It would be even better if they would leave one version completely available (with same-version modules) while working on the next version. Maybe it's just me, but that seems like common sense. I think there seems to also be a common "where's Waldo" annoyance regarding the placement of settings and functionality. I haven't gotten that far, so I'm just summarizing what I've read in the forums in this regard. I get that this is a very powerful platform. But maybe create a "roadmap" of sorts in the Wiki of where to find commonly used things summarized on a single page?

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        • "leave one version completely available (with same-version modules) while working on the next version. Maybe it's just me, but that seems like common sense."

          YES THIS /\ /\ /\

          I can't complete my 11.0.4 site and I'm pretty sure upgrading to 12.0.0 why be a disaster!  I'm new setting up my site and the LAST THING I want is to have to download older module and then use FTP to get them install.  

          Currently paying for UNA cloud $100 and TMDHosting testing things out and as much as I love the platform this is feeling like a breaking point! It doesn't matter how great the platform is if I can't get it set up.


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          • It looks like there is a fix in place already and it's coming up soon on v12B2,... 90% done. 




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