UNA 12 - Page Refresh Failing from time to time
Asynchronous Mode is on and Sticky Blocks are off.
Refreshing a page after it has been dormant for some time results in it not loading correctly, this happens on Safari and Chrome browsers, both on Web (MacOS) and Mobile (iOS) devices.
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MSolutions this appears to be caused by one of your products when someone visits a Timeline URL, similar to this one:
#timeline-event-28796">https://una.com/#timeline-event-28796 the site does not load and it crashes.MSolutions we need some help from you to resolve this as it does not happen when we turn off Prettylinks and User Names
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Thank you MSolutions for investigating.
Andrew Boon Alex T⚜️ Alexey LeonidS this was reported 22 Feb 2021, a month ago, you can duplicate it here:
#timeline-event-28796" class="bx-link">https://unacms.com/#timeline-event-28796#timeline-event-28796" class="bx-link">Click on the image below to duplicate this in the mobile app
#timeline-event-28796" class="bx-link"> -
I have same problem.
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This is a bug that is effecting other areas of the website:
https://github.com/unaio/una/issues/3278
You can see it in action in this UNA site, by closing the spaces in this URL and pasting it into your browser:
https: //una.io /
#timeline-event-28796If you past the full URL into a post it will generate a NEW bug, as follows and render the text as below:
#timeline-event-28796" class="bx-link">https://una.io/#timeline-event-28796 -
Yes i have it too.espaceliy when insert content in Space or when i was longer not active on site and refresh it
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It is very disappointing that it is taking the UNA team so long to resolve a major usability issue
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It's already fixed in this ticket - https://github.com/unaio/una/issues/3278
This is the fix - https://github.com/unaio/una/commit/9e647172cc61b83f1d39aa7c2735cca0188ed600
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The error occurred at the same time that when you post as an administrator in your own groups, you cannot see them directly in the timeline on homepage.
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How can we apply this fix right now? Will it also be included in the next release?
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Hello OneEagle !
Yes, it will. How to apply - you may visit the given link and transform your inc/js/functions.js file and transform it via the shown way: "-" sign means those lines should be removed, "+" - should be added.
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Thanks Leonids. You mean downlaod that file on my computer via ftp, apply the change, then re-upload it to the server still via ftp, right?
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We applied this fix - https://github.com/unaio/una/commit/9e647172cc61b83f1d39aa7c2735cca0188ed600
but still get the error when a URL contains a "
#timeline-event-1"This Site still presents the same error, load this URL to replicate:
#timeline-event-28796" class="bx-link">https://una.io/#timeline-event-28796 -
Yes, this is one of the right ways. Some hosting has the possibility to edit the files directly via Files management in their Control Panels.
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Thanks
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Hi InPage !
This fix wasn't applied in una.io, now we've done it. Plz clear the cache of your browser and check again.
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Hi LeonidS, thank you so much for your quick reply.
Done as requested, we are still seeing the Error in our site and the UNA site. Please see the screenshot below.
Hope this helps.
