Unable to upload videos

Thanks for you help

Changed hosting still no luck with new installation😅 

Video isn't published because video conversion failed, edit video to fix the issue. 

1.   cron jobs working
2. told my host to change settings in php.ini setting

   max_execution_time = 360

   max_input_time = 360

   memory_limit = 512M (minimum)

3. post_max_size =512 MB
   upload_max_filesize = 512 MB

4. Tried : Default cURL timeout 10 also tried and 120
5. Host Tools
    PHP - OK

    MySQL - OK

    Web Server - OK
6. 
   

7. Requirements

   PHP:

   • version = 7.4.12 - OK
   • allow_url_fopen = On - OK
   • allow_url_include = Off - OK
   • magic_quotes_gpc = Off - OK
   • memory_limit = 512 MB - OK
   • post_max_size = 512 MB - OK
   • upload_max_filesize = 512 MB - OK
   • register_globals = Off - OK
   • safe_mode = Off - OK
   • disable_functions - OK
   • php module: curl = curl - OK
   • php module: gd = gd - OK
   • php module: mbstring = mbstring - OK
   • php module: json = json - OK
   • php module: fileinfo = fileinfo - OK
   • php module: zip = zip - OK
   • php module: openssl = openssl - OK
   • php module: exif = exif - OK

   MySQL:

   • version = 10.2.33 - OK

   Web-server: LiteSpeed

   • rewrite_module - OK

   OS:

   • Linux us15.tmd.cloud 3.10.0-962.3.2.lve1.5.32.el7.x86_64 #1 SMP Fri Feb 28 07:18:51 EST 2020 x86_64

   Hardware:

   • Hardware requirements can not be determined automatically - manual server audit may be required.

   Site setup

   • UNA version = 12.0.0 - OK
   • Files and folders permissions - please click here to find out if permissions are correct.
   • ffmpeg -

     ffmpeg version 4.2-static https johnvansickle com/ffmpeg/  Copyright (c) 2000-2019 the FFmpeg developers  built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516  configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg  libavutil      56. 31.100 / 56. 31.100  libavcodec     58. 54.100 / 58. 54.100  libavformat    58. 29.100 / 58. 29.100  libavdevice    58.  8.100 / 58.  8.100  libavfilter     7. 57.100 /  7. 57.100  libswscale      5.  5.100 /  5.  5.100  libswresample   3.  5.100 /  3.  5.100  libpostproc    55.  5.100 / 55.  5.100 Hyper fast Audio and Video encoder usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...
     Use -h to get full help or, even better, run 'man ffmpeg'

     if you don't know if output is correct then manual server audit may be required.
   • Mail sending - click here to send test email
   • Cron jobs -

     SHELL="/bin/bash" * * * * *  /usr/bin/php -q /home/somethingt/public_html/periodic/cron.php            

     if you are unsure if output is correct then manual server audit may be required
   • Last cron jobs execution - 27 Feb 2021 2:27:01 pm

   Site optimization

   PHP:

   • PHP accelerator = - WARNING (The script can be much faster if you install some PHP accelerator)
   • PHP setup = litespeed - OK

   MySQL:

   • key_buffer_size = 1 GB - OK
   • max_heap_table_size = 16 MB - OK
   • tmp_table_size = 16 MB - OK
   • thread_cache_size = 256 - OK

   Web-server:

   • User-side caching for static content - click here to check it in Google Page Speed
     If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this.
     To apply this optimization you need to have expires_module - Array
   • Server-side content compression - can be checked manually or in "Page Speed" tool build-in into browser.
     If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this.
     To apply this optimization you need to have deflate_module - Array

   UNA:

   • DB cache = On (File based cache engine) - WARNING (installing PHP accelerator will speed-up file cache)
   • Pages cache = On (File based cache engine) - WARNING (installing PHP accelerator will speed-up file cache)
   • Page blocks cache = On (File based cache engine) - WARNING (installing PHP accelerator will speed-up file cache)
   • Templates Cache = On (FileHtml based cache engine) - OK
   • CSS files cache = On - OK
   • JS files cache = On - OK
   • Compression for CSS/JS cache = On - OK

So I talked to my hosting provider and they help me to fix the problem / find out what the problem is.

Could this be right ?

+--Below that they said +++

Hello,

Thank you for your patience!

We would like to inform you that we have checked our error logs and it seems your application doesn't enough resources.

We increased temporary the Input/Output usage resources and CPU for your account temporary and we were able to upload the test video for your website.

You can confirm it via the following URL:

( Yes it was working )

Considering this we recommend you upgrade your current package Starter Package - sitename  to an Enterprise Shared package or to an Enterprise Cloud Shared package.

More information about each of them you can find via URLs provided below:

Link here 

Link here 

Please, do not hesitate to contact us again if we could be of any further assistance!

Best Regards,

Thank you!