•  · 28 friends

UNA - Please fix the basics first

I'm really not at all enthused that UNA is working on new things such as Live Streaming etc. because I really wish the entire development team would go back and fix the basics: 

For example uploading a Profile Image is more difficult and more unreliable in any UNA platform than all of your standard Social Media platforms.  It is a clunky two step process.  In all the other platforms that I use you simply click on the image and can edit it or upload and new one. The current UNA system looks very dated.   Also the cover image cropping is notoriously inaccurate.  

Groups could use some serious attention. It is also very clunky and unintuitive how it operates.  The Developers at UNA should spend one day answering all the questions that members ask on how to do this and how to do that. It's very basic stuff.   These things are more intuitive on other sites.   These are the things that should be addressed first.  It doesn't help any of us to have portions of our sites that look like they were developed 15 years ago.  

Facebook is the most successful platform in the World and many other sites have been able to develop platforms that are as intuitive as FB.  UNA should do the same. 

It would benefit everyone to Fix these things first and then go on to developing new functionality.

1 0 0 0 0 0
  • 485
Replies (24)
    • Agreed with you 100%, there are too many simple, straight forward items in UNA that require attention, specifically the profile picture issue. If the basics are fixed the usability of UNA will increase adoption on an unprecedented scale for site owners and it will in turn result in a lot more recommendations for the platfrom. 

      UNA has become to accustomed to kicking the can down the road, in place of picking it up.  "Repost" to Groups, Events, Discussions is a perfect example of this, created in Jan 18, 2019 and now scheduled for UNA 13 next year in 2022: https://github.com/unaio/una/issues/1931 

      Most of these basics will take the UNA team about a week, if they all got on to it at the same time.  

      Here is a current bug that is preventing all UNA sites from functioning 100%, and it is active in this site too: UNA 12 - Page Refresh Failing from time to time

      Alex T⚜️ Andrew Boon LeonidS 


      0 0 0 0 0 0
      • Thanks.  I keep expecting things to be fixed on the "next" update, but it seems the fundamentals are skipped.  

        0 0 0 0 0 0
        • UNA started doing a webinar on teaching people the basics. As for livestreaming, many people have been asking for that for a couple years now and that is a huge step in the right direction for us that need to draw attention to our sites since many of us are paying server fees with little income coming back. UNA does need to go back and fix and update their older modules and I believe they said they would get to that after finding the appropriate livestreaming service. 

          0 0 0 0 0 0
          • It would be great to have a good reliable livestreaming ability, but I would rather have it AFTER having the fundamentals upgraded and working really well.  Based on what I've seen, My guess is that Team UNA will be working on livestreaming for quite a while.   

            0 0 0 0 0 0
            • Una team is working on both fronts -UX and, the must have these days, video live streaming solutions. They are doing a wonderful job, and i think it will just get better. We need each other... 👌 

              image_transcoder.php?o=bx_froala_image&h=4968&dpx=1&t=1617386450

              0 0 0 0 0 0
              • And we need to Prioritize 

                0 0 0 0 0 0
                • Whatever people pay for is what they prioritize. And that is good.

                  I personally want both livestreaming AND quality of life improvements/fixes.

                  I agree there are many things that can be re-worked, but livestreaming is huge for me as well.

                  I paid thousands of dollars to UNA for quality of life improvements, and am planning to pay thousands more to get livestreaming as well.

                  0 0 0 0 0 0
                  • The problem with UNA is that they work unprofessionally. They release a bugy product and relay on our feedback for the next beta "hot fix" release, then systematically Alex T⚜️ open an issue on github saying thank for your report and it goes on and on. It happens every time a new UNA version arrive, this bugs breaks the site make our users go away and don't return making us lose money.

                    UNA code base is ancient in a manner of programing and rather develope own components they use 3rd party open source products which some has been decapitated, also this makes the site "clunky".

                    They are always in a rush and hurry for more things mostly copied from other platforms like spaces from quara, timeline from Facebook also messenger, reactions etc.

                    The so called "native app" is just an empty frame loaded with the original website.

                    So while Andrew Boon Says every time we are faster, stronger, smarter its is just a marketing move, nothing really changed.

                    Hope you make UNA better next time for good.

                    P.S app vendors products also bugy and not regulated. Some are selling bad products and don't returns to messages.

                    0 0 0 0 0 0
                    • I agree 100%!!! been saying for many years! image_transcoder.php?o=bx_froala_image&h=4974&dpx=1&t=1617550438

                      0 0 0 0 0 0
                      • And you misunderstood, Will Roberts.  it's users of the sites that I wish UNA team would spend time answering questions from, so they could see how basic the questions are and therefore how easily these things could be fixed.   It's NOT the owners of sites; we should already know how to use our sites.   

                        0 0 0 0 0 0
                        • I absolutely agree 100%. I would love to see what we have already run really well before turning to the new.

                          0 0 0 0 0 0
                          • I couldn't say it as nicely as others just said here (above)...

                            Mr. Pavel Sklenar read what was written above ...
                            Maybe then you will understand what I wanted to say in my discussion posts ...

                            After all, we all care about the best possible SW Una platform with modules ... 

                            And SW development has its laws and procedures ...
                            Just follow them ... and at the same time think about the requirements and suggestions from the users themselves ... not to take them as an attack on developers ... but as an aid in improvement and development ...
                            And it is necessary to understand that they want well for all ... developers of UNA platforms but also users of UNA platforms.

                            0 0 0 0 0 0
                            • maybe it's because we don't have such UNA requirements and that's enough for us ... we are a non-profit organization for children .. but Mr. Hodor Hodor is right, among other things, that module vendors abuse others' ignorance .. for example  https://una.io/page/view-discussion?id=6326  I won't throw money out the window unnecessarily anymore and it's that simple .. As for you, I didn't mean it wrong, I always try to help people, but as I wrote, I'm not a developer and unfortunately some things go beyond me..UNA for our needs works great and support or users always help..I'm sorry Pavel


                              0 0 0 0 0 0
                              • If you have access to your server I believe the "change profile picture" Can be changed by adding a new display field in Developer App. Then in the UNA code you can change the button link 

                                0 0 0 0 0 0
                                • I think the Apps market needs testing done by UNA developers and regulated to prevent broken modules or developers that may disappear for whatever reason. Need a Custom Jobs posting board so people can get custom jobs done easier, and a way for the custom mods to get onto UNA Cloud and tested there. Also starting to see that two different modules can clash with each other when bought by two different developers. Maybe UNA could create a special server for developers to upload their mods onto to make sure their mods don't clash with others. Crowd funded mods....said this awhile back to create a system where us on UNA can crowd fund the development of an app. Yes older apps need to be touched up on also, especially use of space in forms. A long list to fill out when some of the stuff can be placed side by side taking up less scrolling space. Outdated Messenger buttons and emojiis...

                                  0 0 0 0 0 0
                                  • I would be all about helping to fund a better "membership module."   

                                    0 0 0 0 0 0
                                    • Amine BAIK   it sounds all too familiar. 

                                      0 0 0 0 0 0
                                      • Can we repost this daily as a reminder? 

                                        0 0 0 0 0 0
                                        • InPage  - Agree - I have a hard time not getting frustrated at the Webinars and all the "new" stuff.  Would be so much better if the existing stuff worked well. 

                                          0 0 0 0 0 0
                                          • I purchased a module from AQB Soft, only to support them as we were asking them to build a module for us and they promised to look into it after they had launched their Affiliate module. Who better to develop a module for you than the guys develop the UNA software?

                                            When the Affiliates module did not work and we were asked to pay AQB Soft to fix their own bugs in a module we did not really want as we had requested some of the features to be developed for our required module, I requested a refund, which was ignored 5 times. 

                                            AQB Soft eventually promised to fix the module before then end of April. When that did not happen I asked for a refund again and asked why they had ignored all my previous requests, at this point they got nasty. 

                                            They eventually passed the refund after I threatened to get PayPal to do the reversal, but not before they told me they had logged into my site to see if the module was still in use on 2 urls...  No matter how many times we explained that their module was unusable, it made no difference at all.

                                            This module is so full of bugs that when we deactivated it we could not delete it with their own delete button, when we tried the activate, deactivate trick to get the module's delete function to work we could not activate it again. 

                                            image_transcoder.php?o=bx_froala_image&h=5069&dpx=2&t=1620326775

                                            At every point we have said to AQB Soft that we are happy to continue to support them, all we require is for them to fix the bugs...

                                            Our last message to them was please let us know when you have fixed the bugs and we will repurchase their module again. 

                                            No reply todate!

                                             

                                            0 0 0 0 0 0
                                            • When the Affiliates module did not work and we were asked to pay AQB Soft to fix their own bugs in a module we did not really want as we had requested some of the features to be developed for our required module, I requested a refund, which was ignored 5 times. 

                                              We never ask to pay for the bugs and fixing them for free. Under the bugs you mean the list of your desires and I told that we can not include them to the module right now, because we already have the list of the features for the nearest update. I've told you that we can perform them as custom modification - it is not free OR we can include them to the one of the next updates and in this case you just need to waitimage_transcoder.php?o=bx_froala_image&h=5070&dpx=2&t=1620331864


                                              AQB Soft eventually promised to fix the module before then end of April. When that did not happen I asked for a refund again and asked why they had ignored all my previous requests, at this point they got nasty. 

                                              It is not truth again. You found a couple of problems and I asked to check them on your site because we can not reproduce them locally, but you didn't not answer on that and continued to send us description for modifications. I assume you just want us to add your modifications to make module to work as you need. You have asked for refund 29 April in the end of the day by my time and I answerd to you at 30 April and made the refund. We never have delays with that.

                                              image_transcoder.php?o=bx_froala_image&h=5071&dpx=2&t=1620332562

                                              I mentioned on screen above in first time that you should remove the module after refund. In all your screenshorts you hide you domain by some reason and I didn't know it.

                                              They eventually passed the refund after I threatened to get PayPal to do the reversal, but not before they told me they had logged into my site to see if the module was still in use on 2 urls...  No matter how many times we explained that their module was unusable, it made no difference at all.

                                              In our conversations there is big list of your desiers and a couple of bugs (I meantioned about them above, we can not reproduce them). You just want us to modify the module for your needs and to make it for free and fast.

                                              This module is so full of bugs that when we deactivated it we could not delete it with their own delete button, when we tried the activate, deactivate trick to get the module's delete function to work we could not activate it again. 

                                              image_transcoder.php?o=bx_froala_image&h=5069&dpx=2&t=1620326775

                                              After refund, I have found out that module is installed on two of your domains and you continue to use it. I've asked you to remove the module from the sites several times during several days, but you continue to answer me that you have no it. I told that I must report about that, because it is contrary to UNA privacy, but you contionued laughing. 

                                              In my last request I have created small tutorial about how to remove the module, because thought that you don't know how to uninstall. This is your last answer:

                                              image_transcoder.php?o=bx_froala_image&h=5072&dpx=2&t=1620333530

                                              You are using our module illegally on two domains

                                              Several our clients already have this module and we solve any problems if they are exist. I don't know where and how you are using it right now and I can not be responsible for that.

                                              0 0 0 0 0 0
                                              • I was thinking to write a long comment here, but will keep quiet instead. :)

                                                UNA, please fix bugs and improve UI which is not intuitive in many places even for over 20-years-experienced web-surfer!

                                                Please don't try to make it "unique" too much. Please make it just functioning and user-friendly. That would be enough for success.

                                                Thanks.

                                                0 0 0 0 0 0
                                                • I can attest that AQB Soft has always been upright to bug fixing. I also purchased affiliate module, we initially had some bugs...bit as I careful describe issues in details, all were fixed and that resulted in several version release within a short period of time. In my view, perfection isn't achieved in a day. Nothing personal, but as I see, this is just uncalled for InPage and unethical to deal with especially when you try to play the victim while deframing others hardwork inputs. My site is majorly based on aqb products and they have been quite helpful over the years including with custom modification. Much regards AQB Soft 😎👍

                                                  0 0 0 0 0 0
                                                  • Here are a few more ongoing issues that need to be addressed... https://una.io/page/view-discussion?id=8263

                                                    0 0 0 0 0 0
                                                    Not logged in users can't 'Comments Post'.
                                                    7
                                                    2
                                                    1
                                                    1
                                                    1
                                                    Added:
                                                    Category:

                                                    UNA - Network Infrastructure for Communities

                                                    Close