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Needing Help Getting Stripe to Work

Hello All! 

How are you? I am attempting to get Stripe set up on my web site. I thought it was going too easy to be true, and upon testing, it was. It says I haven't installed a "publishable key." I am using the test keys from my new Stripe account in the Stripe section of the Payments app. It also reads that the Stripe Checkout needs to be updated. 

I have scratched my head till late last night and now this morning. Time to kindly request help from the community. If anyone has knowledge of configuring Stripe on UNA, please help. I purchased FansOnly from MSolutions and it needs a payment system that supports recurring payments, and I can't wait to get both Stripe and the new app up and running. 

Please & thank you! 

Ron 

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Replies (12)
    • Hello Ronald Slaton !

      It looks like you didn't enter your key from Account=>Keys Api area. Did you refer to our Stripe setup manual ?

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      • Hello Leonid, 

        Yes, I entered the test keys from my Stripe account. I will go back and double check everything. And thank you for the link to the setup manual. 

        Thanks, 

        Ron 

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        • Hello Leonid, 

          The problem was my fault; I forgot to switch the Stripe payment app to Test when inputting the test keys. Now, the checkout proceeds, the button turns green, and then it just sits there and does nothing else. It doesn't show a transaction completed page, doesn't upgrade the member's member from Standard to paid and doesn't show what to do next. 

          Forgive me if I know nothing about using Stripe and testing its payment system. I am sure that I am missing some small yet important detail. 

          Is the test purchase supposed to go completely through all actions (show successful payment, upgrade the test account to paid, thank you screen, etc) or just show that the checkout portion works? 

          Thank you, 

          Ron

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            • Yes it will supposed thru all actions upon payment.

              Test card  from stripe stripe:

              https://stripe.com/docs/terminal/testing

              You can add any email

              email : ________

              card number :  4242424242424242

              mm / year expiry :  02 / 22

              cvc :  222



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              • Thank you, though it's a club no one wants to be in. Thanks for the information link. 😁

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                • Hello Kris... I used the test card, have UNA Stripe app in test mode with test keys, I have a product with the same product ID and price on the Stripe side but nothing happens after the purchase button turns green and the checkout window disappears. Also, it still says I "need to update Stripe Checkout" app, which is something I can't do. It's built into UNA so it's an core update thing, correct? 

                  Thank you for the assistance. 😁

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                  • We are all on the same mission (running UNA CMS stable and smoothly), with different pre-conditions (our different server settings), but with the help of the same supporting team. Btw, are you self-hosting?

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                    • Okay, that is understandable. I can see how some things just won't work correctly for everyone. I am on an UNA hosting subscription. My site runs like clockwork 100% of the time. I have had issues with apps I purchased, but the problems, bugs or adjustments have been quickly corrected, fixed or made. Getting a stable and reliable payment partner up and running is my biggest and most important concern. Without it, I can't make money with my site and members can't make money being on my site. 

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                      • Hi Ronald Slaton , did you manage to get Stripe working? Looks like I have a similar problem to the one you had..

                        https://una.io/page/view-discussion?id=8703

                        thanks!

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                        • Hey, Alex! No, I didn't get it working. I am using PayPal, for now. I still would like to get Stripe to work, but it's not easy.

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                          • Got it, thanks for the information!

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