error 500 when trying to view an ad

error 500 when trying to view an ad. Can't create an ad either.

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Replies (3)
    • Hello Genesis !

      The error 500 usually leaves the traces in the error log file. Please provide us the actual info about it from there.

      • [26-Sep-2021 17:30:25 UTC] PHP Warning:  Memcache::connect(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /public_html/site.com/inc/classes/BxDolCacheMemcache.php on line 24

        [26-Sep-2021 17:30:25 UTC] PHP Notice:  Memcache::connect(): Server  (tcp 11211, udp 0) failed with: php_network_getaddresses: getaddrinfo failed: Name or service not known (0) in /public_html/site.com/inc/classes/BxDolCacheMemcache.php on line 24

        [26-Sep-2021 17:30:25 UTC] PHP Warning:  Memcache::connect(): Can't connect to :11211, php_network_getaddresses: getaddrinfo failed: Name or service not known (0) in /public_html/site.com/inc/classes/BxDolCacheMemcache.php on line 24

        [26-Sep-2021 17:30:26 UTC] PHP Fatal error:  Uncaught Error: Call to a member function getCode() on bool in /public_html/site.com/modules/base/text/classes/BxBaseModTextFormEntry.php:33

        Stack trace:

        #0 /public_html/site.com/modules/boonex/ads/classes/BxAdsFormEntry.php(88): BxBaseModTextFormEntry->getCode(false)

        #1 /public_html/site.com/modules/base/general/classes/BxBaseModGeneralFormsEntryHelper.php(527): BxAdsFormEntry->getCode()

        #2 /public_html/site.com/modules/base/general/classes/BxBaseModGeneralModule.php(2664): BxBaseModGeneralFormsEntryHelper->viewDataForm(3, 'bx_ads_entry_pr...', false, true)

        #3 /public_html/site.com/modules/boonex/ads/classes/BxAdsModule.php(435): BxBaseModGeneralModule->_serviceEntityForm('viewDataForm', 3, 'bx_ads_entry_pr...', false, true)

        #4 /public_html/vsite.com/modules/base/general/classes/BxBaseModGeneralModule.php(1013): BxAdsModule->_serviceEntityForm('viewDataForm', 3, 'bx_ads_entry_pr...')

        #5 /public_html/site.com/inc/ in /public_html/site.com/modules/base/text/classes/BxBaseModTextFormEntry.php on line 33

        • I disabled memcache, but it still says error 500.

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