Bambie Murphy

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I paid for a Pro License today, But on both payment providers, I got errors. I checked my bank and I have been charged even though the UNA.IO website said it could not take it. I checked emails and I have received none. I checked the licence page on UNA.IO and no new license is there.


Could someone please look into this?

  • 27
    • Hi Bambie. Could you please describe the whole process of buying a license, for example: I logged into una.io, visited the page URL (specify), clicked the button (specify), saw a pop-up window where entered my credentials, was redirected to URL (specify) and so on.

      We need this information because you're not the only one with this problem and we cannot troubleshoot it without our clients' help.

      You can send this information to support@una.io if you don't want to provide it here.

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      • P.S. Your license has been generated manually now.

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        • Hi,


          I will get back to later today, I’m am in meetings until late.


          Regards,


          Bambie Murphy

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          Missing Entry


          3ebihskyedksrypdub7lnbrjqgm4uv6i.png

          • 333
            • Hello Bambie Murphy !

              It looks like you need to upgrade your Spaces till the actual version (Studio->Apps Market->Updates page). Because this title and key have been changed recently.

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              • It's on 12.0.3 and there are no updates showing within the app store. 


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                • hello Bambie Murphy, key missing during last Spaces update. will added in next.

                  please, add it manually:

                  _bx_spaces_page_block_title_favorites_entries  = "{title}" List

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                  Added a discussion 

                  We have had a few clients of our UNA.IO Servers complain that they could no longer find Safari ID within OneSignal. After talking to OneSignal we have found they have integrated Safari notifications into their Web App. This means you do not need to set up Safari ID separately. 

                  ewjdvvlayxclt4pn8ypjvdwfr9iqzwbr.png

                  Just use the OneSignal App ID as you would normally and ignore Safari ID.

                  Maybe UNA.IO team need to remove the "Apple Safari Web ID on the Web Push settings" field to stop confusion.

                  • 516
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                  Bambie Murphy
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                  Bambie Murphy Polls

                  I personally think that the version number of apps, should not be isolated to the app store within the studio. I think developers should add or UNA.IO developers add fields to the apps within...

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                  Bambie Murphy Discussions
                  •  ·  27
                  •  · 
                  I paid for a Pro License today, But on both payment providers, I got errors. I checked my bank and I…
                  •  · 
                  •  · 
                  •  · Hi, I will get back to later today, I’m am in meetings until late. Regards,Bambie Murphy
                  •  ·  333
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                  Missing Entry
                  •  · 
                  •  · 
                  •  · hello Bambie Murphy, key missing during last Spaces update. will added in next.please, add it manual…
                  •  ·  516
                  We have had a few clients of our UNA.IO Servers complain that they could no longer find Safari ID wi…
                  •  ·  315
                  •  · 
                  Over the past 2 days, I have been working with the Facebook Developers Operations Team. As part of t…
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                  •  · Hi LeonidS ,I have messaged them, just waiting for a response. I will update you here when I hear fr…
                  •  ·  498
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                  •  · 
                  •  ·  UPDATE by the Mersey Hosting Hub : the deal has gone away, due to some lack of info in the acc…
                  •  ·  472
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                  Don't know if anyone else is having this issue. I have cleared cookies and restarted my browser but …
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                  •  · Hi, Sorry for the delay in replying.It's on Edge latest version. 

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