Justin Ferber

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Hi Can somebody please help? For some reason we cannot get the paid levels to work for people to be able to select a membership. Screenshot below. I am not totally new to UNA and was previously using Dolphin. Nothing I am trying seems to work. In payments we are using Stripe. Any feedback will be gratefully recieved. URL is https://luxuryvr360.comΒ Many thanks, JF


image_transcoder.php?o=bx_froala_image&h=3818&dpx=1&t=1594892887


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    • Hello Justin Ferber !

      First of all, you need to check points from this manual then provide the list of errors and the moments when your users meet every there.

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      • Thank you Leonid. Just tried making a payment. It comes up with need to look at stripe.com/docs/js

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        • I have just been in a dialogue with stripe support over another issue where I wanted to change the api ID.

          Stripe has changed their module, so it is no longer possible for us to change the api ID manually to e.g. premium-1-month.

          Here is the message it got from stripe support:

          I got your message about setting custom price_id, I'll do my best to help :

          You should be able to set a different price_id by clicking on the '...' icon on the right of the price, then 'Edit price'. The following panel should contain the 'price_id' field, which could be under 'more options' :
          image_transcoder.php?o=bx_froala_image&h=3872&dpx=1&t=1597329774For more context , the ability to set custom price_ids is something that was only available during one update. Stripe accounts created during this time have the feature, however it was deleted from following updates, so Stripe accounts no longer support this.
          This is why you might no longer have the option to modify your price_ids, even with the aforementioned method.

          If this option is no longer available to you, and it is important for your business to be able to set custom price_ids, I can send a request to our developers to enable it.

          I hope this helps. If you have any further queries, don't hesitate to get back to me.
          Best,
          Lucas



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          I am currently developing a UNA site luxuryvr360.com As the title suggests we would like members to be able to join and promote there VR material. We already know how to do basic integration if the members VR videos are hosted elsewhere. What I need is an APP that will allow me to directly link the VR builder into the whole site so that a member is building there VR experience with my site. Does anyone know if this exists?

          • 692
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          I have no idea why this is happening. I have checked the server, No problems, Sometimes I get the login page and then when I try to login I get this page.Β 

          I have tried creating a new account and yet it still comes back to this page.image_transcoder.php?o=bx_froala_image&h=919&dpx=1&t=1550071981

          Any ideas please?

          • 1104
            • I finally found the problem. Somehow the coding in BxBaseModPaymentModule.php had been erased. I re uploaded the original file and now everything is back working.

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              • Iam getting tthis error message HTTP ERROR 500Β 

                How can i uninstall the app and i want to agian install the app.

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                • Hello VAMSI KRISHNA !

                  First of all, you need to check the server's error log and then fix the reason. If you haven't the possibility to reach the studio due to this error but you know which app generates it then you may set it inactive via the `sys_modules` table (`enabled` field should have the 0 value for the necessary record).

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                  This sucks! I was an advanced member on the last siteπŸ˜‚

                  • 767
                    • We will upgrade all members in good standing to Advanced level when it’s interoduced.Β 

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                      • woah - I get upgraded to advanced one day. I better some CSS to dress in first. Otherwise I will look like an advanced idiot...

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                        • Add the Y

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                        Justin Ferber
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                        Justin Ferber Discussions
                        •  ·  684
                        •  · 
                        Hi Can somebody please help? For some reason we cannot get the paid levels to work for people to be …
                        •  · 
                        •  · 
                        •  · I have just been in a dialogue with stripe support over another issue where I wanted to change the a…
                        •  ·  692
                        I am currently developing a UNA site luxuryvr360.com As the title suggests we would like members to …
                        •  ·  1104
                        •  · 
                        I have no idea why this is happening. I have checked the server, No problems, Sometimes I get the lo…
                        •  · 
                        •  · 
                        •  · Hello VAMSI KRISHNA !First of all, you need to check the server's error log and then fix the reason.…
                        •  ·  723
                        •  · 
                        •  · 
                        I have 6 Prime Dolphin licenses and this is the 1st time I had heard about UNA. Do my Dolphin Licens…
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                        •  · Thank you Alex! I will do that today and see.

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