Joined in 2009 & discontinued grandpa Dolphin for UNA, since day one.

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After upgrading from RC6 to RC7, go to Apps to update modules. Specifically, Timeline... "Check module hash: Module was modified". Also dared to tick 'Force auto-update, even if some files were modified'... I get "Check module hash: Can't apply  upgrade because too many files(50%) were modified".

Just installed RC6 two days ago, upgraded RC7 today. I haven't touch nor modified Timeline module. 

Other modules upgraded went smooth.

To install nodejs and mongodb in preparation for chatplus. Before I do that.
I'm looking at ChatPlus Installation Instructions (Ubuntu with Apache)...

echo "deb trusty/mongodb-org/3.0 multiverse" | sudo tee /etc/apt/sources.list.d/mongodb-org-3.0.list

I'm using Xenial, so I go and check at and there is no 3.0... which version do you suggest?


According to JOT Server Instruction...
Install the latest stable Node js version (up to 6.x.x version)
Does it have to up to 6.x.x? Latest is 8.x.x will work?


root: '/folder/with/https/cert/files', <--- not clear
I see cert files in /etc/ssl/ and /home/
I've tried both... JOT in my site not working. I seem to have same result on UNA site. What's going on?





Storage Limit 4096Mb, Save

Only capping at 2048Mb?

Server audit - loading indicator goes on forever.

Files and folders permissions - displays as normal.

The rest in Dashboard looks good.


How to fix Server audit?

Some or most people don't want to reveal date of birth in profile, for security reason... instead show age.


 Suggesting a feature to upload custom loading gif similar method in Designer> Cover, to something like Designer> Loading.

After the automatic update from 9rc1 to 9rc2. Then, manually update modules with success. Now, when we get to Messenger on site something went wrong. Email came...


Database error in XXXX

( SELECT * FROM `bx_messenger_jots` WHERE `lot_id` = :lot_id ORDER BY `created` DESC LIMIT :limit ) ORDER BY `created` ASC

Mysql error:
You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ''20' ) ORDER BY `created` ASC' at line 5

The error was found in getAll function in the file /home/ at line 527.


This is custom...

Studio> Polyglot

'Account name' (changed to 'First & Last Name')

'Full Name' (changed to 'Username')

Now, they looks nice in Studio> Accounts> Manage


This is non-custom...

Chat> Administration> OAuth> UNA - Done.

Chat> Administration> Accounts - Allow Username Change: False

Whenever clients go into Chat. Chat's Username reveals UNA's 'Account name' (First & Last Name) and we don't like that. Isn't it suppose to be using UNA's Person/Organization name rather than Account name?


Chat> My Account> Profile -  Name from UNA's 'Account name' (First & Last Name). Clients can decide whether to reveal 'Account name' or change.


Administration> Video Conference:

Enabled - True (noted: still beta)

Domain -



Brave (macOS, Windows)

Chrome (macOS, Windows)

Firefox (Windows)

Opera (macOS, Windows)


No Works:

Brave (iOS)

Chrome (iOS)

Edge (Windows)

Firefox (iOS, macOS - problem with login, they don't seem to connect between Chat+ and Jitsi Meet)

Safari (iOS, macOS) - WebRTC support in Safari 11 coming September for both iOS and macOS. Will test on first day of release!


All browsers are latest.

If you have Android, please check: Brave, Chrome, and Firefox. And I will add to the list above.

Brave, in order for chat to work... you need to click on orange lion in the upper right for site shield, change to Down, lion will become grey.

In Studio, there's an upload for homepage cover. However, I don't see anywhere to change the default for profile cover which applies to Persons and Organisations (and maybe Groups)?

If I go in control panel (cPanel, Plesk, or whatever) and replace the profile cover. When UNA update, it will not install new update because of image modified.

Home Screen on iOS, don't know about Android.

Templates using dark background with light font. Now, when using phone... we see light on light. Hard to read for some or most.



Add 'Home Screen' or something to Decorous/Protean under Styles. Or, include 'Home Screen' css code in Documentation to fill in Decorous/Protean under Custom Styles for those who are seeing light on light.

... or jump to: 2017
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Thank you for letting us know that you've resolved the issue
by Alex T⚜️
To install nodejs and mongodb in preparation for chatplus. Before I do that. I'm looking at ChatPlus…
by Antero
You can find the path of your keys in your vhost. On ubuntu in /etc/apache2/sites-enabled/yoursite.c…
by Baloo
There is also a limit in `sys_objects_storage` table `max_file_size` field. But this fields can't be…
by Alex T⚜️
You are welcome, Nathe! Feel free to ask us anything about UNA and our services!
by LeonidS
Thank you for the suggestion:
by Alex T⚜️
Philadelphia, PA, United States
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