Geek Girl

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I am Geek Girl

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I have made a lot of comments about the full upgrade release issues for a client and for others as well.  Can I please get the attention of Andrew Boon and his developement team for a very serious discussion?  I will be more than happy for this discussion to be in private in case there may be a feeling of embarrassment; which there shouldn't be.

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I have a server that was upgraded from Plesk Onyx 17.8.11 to  Plesk Obsidian 18.0.20 .  A cron job that use to work is now reporting errors when it runs.  The cron job is set as run command and the command is set to cd /var/www/vhosts/domain-redacted/httpdocs/periodic; /usr/bin/php -q cron.php and this now returns an error of :
-: line 0: cd: /var/www/vhosts/domain-redacted/httpdocs/periodic: No such file or directory
-: /usr/bin/php: No such file or directory

I have spent the day combing through the interweb trying to find an answer including searching the Plesk forum without any luck.  I have also tried many things to get the cron job working but the only thing that changes is the error message.  I even tried running the command as root without any luck.

Have I mentioned lately how much I despise Plesk as a control panel?

Geek Girl added a discussion

If you are using Let's Encrypt, your cert renewals may fail.  See discussion at https :// community.letsencrypt dot org/t/end-of-life-plan-for-acmev1/88430

Hopefully you can recreate that link.

Geek Girl added a discussion

I still haven't gotten any sort of response on the Chat+ error message; if I can get an answer on what trips the error message then I can probably fix the problem.  Then I read where multiple customers of Boonex don't have access to their cPanel even though they are paying for the license; makes one wonder if Boonex was pocketing the money and not paying the licenses.  I am suppose to be willing to support Boonex but Boonex doesn't appear to be willing to give support in return.  I know that customer service has never been a strong point at Boonex so I don't know why I am surprised; it is just business as usual. 


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Geek Girl added a discussion

I am seeing user names allowed that are very misleading.  For example, "Administrator" and "Senior Developer", that misleads members of the community that they are talking to officials of Boonex and UNA instead of just other members.  I fell into that confusion myself when I saw user "Senior Developer" thinking that it was in fact, the senior developer of UNA.  Now I see a user "Administrator" that I doubt is an admin of the UNA community here due to the content of the recent post they made.

Geek Girl added a discussion

I have only installed Chat+ a couple of times and it seems my hardest issue is getting the oauth to work.  I thought I had it figured out but this recent install again has me facing issues.  Chat+ is up and running and I can log in using the login form.  However, oauth is not working.  I have generated the key and secret and filled in the oauth information in the oauth form in Chat+.  I saved and then restarted the chat server.  The oauth button appears but when I try to log in a user I get the, use my profile creds message, click yes, then after a few seconds the login appears again and the user is not logged into chat.  Looking at the logs I see:

Exception while invoking method 'login' SyntaxError: Unexpected end of input   at Object.parse (native)   at CustomOAuth.getAccessToken (/opt/chat+/programs/server/packages/rocketchat_custom-oauth.js:166:17)   at Object.handleOauthRequest (/opt/chat+/programs/server/packages/rocketchat_custom-oauth.js:224:28)   at OAuth._requestHandlers.(anonymous function) (packages/oauth2.js:27:31)   at middleware (packages/oauth.js:203:5)   at packages/oauth.js:176:5 

Any advice would be very appreciative.

Geek Girl added a discussion

I want to attempt to roll back an upgrade from 10 back to 9.0.1?  Were there any database changes in the version 10 upgrade? If so, may I have a list of those changes? Can I obtain the files from version 9.0.1?

Geek Girl added a discussion

How does the auto updated work as far as actual code workings.  Transfers of files, making sure files are not corrupted, etc.  The nuts and bolts of the thing.

If an upgrade fails and I have a screwed up website, can I do a manual upgrade by ftping up the files and running a script to update the database like in the good ol' Dolphin days.  Seriously, UNA is not a plug and play platform; it does require at times; maybe not always, but at time someone to do server level work.

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My Discussions
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I have made a lot of comments about the full upgrade release issues for a client and for others as w…
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  •  · I am and will be monitoring your question Geek Girl cause like i mentioned on my last post, I AM TIR…
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I have a server that was upgraded from Plesk Onyx 17.8.11 to  Plesk Obsidian 18.0.20 .  A cron job t…
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  •  · I think it is trying to find the file from the root of the vhost and not the root of the file system…
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If you are using Let's Encrypt, your cert renewals may fail.  See discussion at https :// community.…
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  •  · Oh lord i need to go shopping
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I still haven't gotten any sort of response on the Chat+ error message; if I can get an answer on wh…
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  •  · I would have thought an articles module would have been a basic part of the UNA platform but there a…
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I am seeing user names allowed that are very misleading.  For example, "Administrator" and "Senior D…
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  •  · why not people using their real names?
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I have only installed Chat+ a couple of times and it seems my hardest issue is getting the oauth to …
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  •  · Dolphin, UNA it all is the same in administration.My version does not have the "UNA" section so I us…