James Webb

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James Webb added a discussion

Hi,

Sometimes when we open our timeline-based homepage, the image area in the create post block is populated with images from other users.  They look like images that have been uploaded to add to a new post but they belong to others.  A user who gets this bug can actually choose to delete other users' images when this happens.  Unfortunately, I have not been able to recreate this reliably, although it happens open enough to be a problem.  Has anyone else experienced this?

James


James Webb added a discussion

Hi,

I know I can limit the amount of text in a field, but is there any way to set different limits for different membership levels?  Thanks!

James


James Webb added a discussion

My site has been slowing to a crawl at times, even with only 20 members online.  During some of these slow periods, the average page load time exceeds 70 seconds.  Opening a comment window can take 30 seconds.  Posting sometimes takes so long (with a long delay after the spinning icon stops) that our members end up posting multiple times because they think it didn't work.  Also, some users are not able to log in because it times out.

Our server set up has been optimized by the UNA team and our host.  They're a solid host, and our server specs exceed those of UNA's Cloud16.  We chose the specs we did, based on UNA's recommendations for a site with 150 online users / 100,000 members, but we're still seeing issues with only 20 online.  We've checked our server logs for issues and monitored server load, and it rarely gets very high, even when users are experiencing the slowdown.

This occurs at seemingly random times during the day and is causing a lot of our members to be frustrated.  Many have left because of it. 

Has anyone dealt with this or resolved a similar issue or have ideas?   

This is on UNA 9.0.0, not 10.

Thanks!

James


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James Webb added a discussion

Hi,

Does anyone know if it's possible to disable video messages in Messenger?  I can change the number of minutes, but I assume putting it at 0 makes it unlimited, and I don't see another option.  Thanks!

James


James Webb added a discussion

Hi,

Is there any way to switch to Amazon S3 storage once a site already has a ton of local storage?  I read in a much earlier post that you can't easily switch, but I don't know if that was accurate or may have changed.  Thanks!

James


James Webb added a discussion

Hi,

Can anyone tell me if UNA is built using a particular PHP framework, like Zend for instance?  Thanks!

James


James Webb added a discussion

Hi,

Has anyone else had issues with the Max Value form field settings?  We've got ours set at 1000, but sometimes users post something with maybe 500 characters plus an image, and they're getting the over limit error.  I've tried doing the same message as one of these (although with a different image)  but have no problems.  

James

James Webb added a discussion

Hi,

Does anyone know a way for users to collaborate on documents within UNA?  I haven't found any modules that add this.  Thanks!

James


James Webb added a discussion

Hi,

I'm using one of the suggested mail platforms, Sendgrid, but I'm still seeing a lot of emails end up in spam folders.  Plus, I just found that Hotmail is rejecting a lot of emails from Sendgrid, or at least specific ip addresses that I assume are associated with them.  Should I upgrade to get a dedicated ip address with them, or is there something I can do on the UNA side to help prevent this?  We have unsubscribe links, as well as a message about how users can turn off notifications...we get several users who report confirmation / sign up emails as spam for some reason.  Thanks for any suggestions you can give.

James


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My Discussions
  •  ·  21
  •  ·  2
Hi,Sometimes when we open our timeline-based homepage, the image area in the create post block is po…
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  •  · 
  •  · Ok, great.  Thanks!
  •  ·  32
  •  ·  1
Hi,I know I can limit the amount of text in a field, but is there any way to set different limits fo…
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  •  · 
  •  · Hello James Webb !Sorry, but there is not such feature. You'd better create every field with own lim…
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  •  ·  10
My site has been slowing to a crawl at times, even with only 20 members online.  During some of thes…
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  •  · B2 has corrected issues and is definitely faster.
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Hi,Does anyone know if it's possible to disable video messages in Messenger?  I can change the numbe…
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  •  · Ok, understood.  Thanks, Alexey.
  •  ·  42
  •  ·  2
Hi,Is there any way to switch to Amazon S3 storage once a site already has a ton of local storage?  …
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  •  · Thank you for the response, Gritly.  I tried that on a copy of our site, and images I add to the tim…
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Hi,Can anyone tell me if UNA is built using a particular PHP framework, like Zend for instance?  Tha…
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  •  · Ok, got it.  Thanks!