James Webb

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James Webb
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Hi,

Has anyone else had issues with Embedly loading preview images this evening?  We've cleared the cache, I see no Javascript issues in the console or errors on the server, and I checked Embedly's network status as well as our account with them.  We've had this issue before when they were having problems, but I don't see anything like that from them today.  Do you guys have any ideas?  Thanks!

James


  • 48
James Webb
 added a discussion 

Hi,

Has there been any progress in adding a way to ban/block users on Messenger?  Once a chat is in progress, there doesn't seem to be a way to remove them.  I can block their ip and suspend the account, but as long as they still have the page/chat open, they can keep posting.  Thanks!

James


  • 155
James Webb
 added a discussion 

Hi,

I may misunderstand how these work, but we use imbedly on our site, and it usually works great.  Unfortunately, their API is down today, and there hasn't been an update for 12 hours or so.  I tried signing up for iframely, removing the imbedly code from Settings, and adding the iframely code, but shared links still aren't loading properly.  I've cleared the cache as well.  I checked the source code of our pages, and I don't see anything loading for iframely, whereas I do see js files for imbedly.  I assumed it would automatically once I switched.  Am I way off on this?  Thanks!

James


  • 114
James Webb
 added a discussion 

I'm testing the MailChimp module, and it seems to work great. BUT we are set up to confirm emails, and the module adds the subscriber as soon as they create the account, not when they confirm.  Does anyone know if it's possible just to add the confirms?  Thanks!

James


  • 166
James Webb
 added a discussion 

Hi,

Is there any way to block a user from using the Jot Messenger once they've joined a chat?  I can suspend the user, but as long as they have the page with the chat box on it or the Messenger page open, they can still post.  Thanks!

James


  • 172
James Webb
 added a discussion 

Hi,

Sometimes when we open our timeline-based homepage, the image area in the create post block is populated with images from other users.  They look like images that have been uploaded to add to a new post but they belong to others.  A user who gets this bug can actually choose to delete other users' images when this happens.  Unfortunately, I have not been able to recreate this reliably, although it happens open enough to be a problem.  Has anyone else experienced this?

James


  • 253
James Webb
 added a discussion 

Hi,

I know I can limit the amount of text in a field, but is there any way to set different limits for different membership levels?  Thanks!

James


  • 211
James Webb
 added a discussion 

My site has been slowing to a crawl at times, even with only 20 members online.  During some of these slow periods, the average page load time exceeds 70 seconds.  Opening a comment window can take 30 seconds.  Posting sometimes takes so long (with a long delay after the spinning icon stops) that our members end up posting multiple times because they think it didn't work.  Also, some users are not able to log in because it times out.

Our server set up has been optimized by the UNA team and our host.  They're a solid host, and our server specs exceed those of UNA's Cloud16.  We chose the specs we did, based on UNA's recommendations for a site with 150 online users / 100,000 members, but we're still seeing issues with only 20 online.  We've checked our server logs for issues and monitored server load, and it rarely gets very high, even when users are experiencing the slowdown.

This occurs at seemingly random times during the day and is causing a lot of our members to be frustrated.  Many have left because of it. 

Has anyone dealt with this or resolved a similar issue or have ideas?   

This is on UNA 9.0.0, not 10.

Thanks!

James


  • 296
James Webb
 added a discussion 

Hi,

Does anyone know if it's possible to disable video messages in Messenger?  I can change the number of minutes, but I assume putting it at 0 makes it unlimited, and I don't see another option.  Thanks!

James


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My Discussions
  •  ·  48
  •  · 
Hi,Has anyone else had issues with Embedly loading preview images this evening?  We've cleared the c…
  •  · 
  •  · 
  •  · Is it possible it's not an Embedly issue but an UNA issue? 
  •  ·  155
  •  · 
Hi,Has there been any progress in adding a way to ban/block users on Messenger?  Once a chat is in p…
  •  · 
  •  · 
  •  · Yes, public chats are available for the all users existed on the site and currently you may delete s…
  •  ·  114
  •  · 
Hi,I may misunderstand how these work, but we use imbedly on our site, and it usually works great.  …
  •  · 
  •  · 
  •  · yes.
  •  ·  166
  •  · 
I'm testing the MailChimp module, and it seems to work great. BUT we are set up to confirm emails, a…
  •  · 
  •  · 
  •  · Thank you, Will, but I don't believe so.  Email confirmation and account creation are working proper…
  •  ·  172
  •  · 
Hi,Is there any way to block a user from using the Jot Messenger once they've joined a chat?  I can …
  •  · 
  •  · 
  •  · Hello!By default you can only remove member from the chat and it may helps only if it is private tal…
  •  ·  253
  •  · 
Hi,Sometimes when we open our timeline-based homepage, the image area in the create post block is po…
  •  · 
  •  · 
  •  · Ok, great.  Thanks!

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