Claudio Acosta

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Hi all

Apparently it stopped working when I changed my hosting plan (TMD) and now the bx_smtp_mailer.log file is over 11gb.

I am still using version 12 of UNA.

How do I make that file smaller? Can it be deleted and recreated automatically?

I have attached a screenshot of the settings.

image_transcoder.php?o=sys_images_editor&h=1396&dpx=1&t=1687628636I clarify that the test mode does work.

Thank you so much.

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Added a discussion

Hello @LeonidS @Alex T⚜️

I am using version 12 (stable).

During the day I was working without problems, suddenly this happens: I can enter the page but after logging in it gives HTTP ERROR 500

I consulted the hosting (TMD) and they say:


I asked them if the problem could be due to the PHP version, because I saw that I was using 8.2.4

So they switched to PHP 7.4 and then I was able to login with no problem.

However TMD informs me:


What are those errors? Are they serious errors?

Thank you so much.

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Hi @Leonid S @Alex T⚜️

I select "Without profiles", then click "Export". The generated file contains all of the accounts instead of just the accounts without profiles.


Can you verify?


  • 579
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Hi all

Has this happened to anyone?

I click on "Followers" and the list is displayed.

image_transcoder.php?o=sys_images_editor&h=1123&dpx=1&t=1679240892Then clicking on any link on the page causes the page to hang for a few minutes.

Could this be caused by one of the errors and warnings that can be seen on the console to the right?

My version of UNA is the 13 RC3

I tried similar functionality on the UNA page and it doesn't hang.


  • 552
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Hi all

I tried to update from 12.1.0 to 13RC3

First a message was displayed saying that the site was under maintenance.

Then, following the directions I read in another thread, I checked the upgrade.log file:

--------- 2023-03-18T12:16:04+00:00

12.1.0-13.0.0.A1 upgrade will be applied

File permissions are ok and can be overwritten

Files copying successfully completed

Deprecated files were successfully deleted or there is no files to delete

System files hash was successfully updated

System SQL script was successfully executed

The following languages ​​will be affected for system:

 - No languages ​​will be affected

System after update custom script was successfully executed

Apparently everything went well, so I deleted the .bx_maintenance file in the UNA root folder.

I still can't log in to my page:

This page is not working

The page cannot process this request at this time.


Anyone knows how to solve this?

@LeonidS @Alex T⚜️ Please, I need your help.


  • 520
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Hi all

I need to reduce the space used on disk.

I was checking the storage folder and I could see that what takes up the most space are the profile and cover photos of the people and the photos published in the forums.

I thought about deleting the accounts of people who have not entered the network for years. And the forums that were published more than 1 year ago and are no longer active.

Is there a third party app that allows me to do this? would be ideal.

Or would I have to do it using sql statements? In this case, what should I take into account when deleting a record from the accounts table, for example, or from the forums table? because surely they are related to other tables, but I don't know where I can see that relationship.

Thank you so much.

  • 532
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Hi UNA Team

How do I remove the ... at the end (see screenshot) and show the full text?


  • 497

What does "24 MAY UNA 13 Released" mean on the cover of UNA?

Will version 13 (stable) be available in May 2023?

  • 476
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Hi all

Since I updated to version 12.1.0 everything loads faster, that's good, however sometimes what can be seen in the attached video happens, the page takes a long time to load.

Does the same thing happen to someone else? have you been able to solve?


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Claudio Acosta Discussions
SMTP Mailer not working
UNA and PHP version
Export accounts without profiles
The page hangs
After trying to update to version 13, my page doesn't work
How do I reduce used disk space?