Messenger app issues - please help
Hello - we have downloaded the messenger installation, but when we put in it UNA studio and on our website, the page is just blank. Does anyone know how to solve this? Help is much appreciated! Thank you!
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LeonidS
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Hello @TWC !
Usually, it means that the page has an error. You need to check the server's error log or enable the display of error like described here https://una.io/cmts-view/1rrg1oq?sys=bx_forum&cmt_id=37051
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LeonidS
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In reply to LeonidS
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Thanks for this, we found that last week, but the app still doesn't function properly. It loads, but often when users go to use it, it just says "connecting" and does not allow you to type a message. Is there a way to fix this? Thanks!
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