So as Admin you can change your profile to a user to troubleshoot. How do you change it back?
When someone is part of a JOT group messenger like your Shout Box and they are disruptive, suspending them does not disable their ability to continue in the JOT messaging.
And Deleting them is not good, because it doesn't block them. How do we clear someone out of a JOT group message discussions w/o goin into the server?
Although in your instance, I suspect the issue is not so much with Spammers (whose aim is usually financial) but with Forum Trolls, who are targeting your site directly and just want to create havoc. Spammers are reasonably easy to deal with using the UNA AntiSpam module, eliminating trolls usually requires vigilant moderation and individual removal.
As noted previously: there is no way to remove someone from a messenger conversation in which they are part of. No matter how vigilant you are there is no method to remove them.
We are working on this issues and new update for this issue should be available during this week.
I'm really not at all enthused that UNA is working on new things such as Live Streaming etc. because I really wish the entire development team would go back and fix the basics:
For example uploading a Profile Image is more difficult and more unreliable in any UNA platform than all of your standard Social Media platforms. It is a clunky two step process. In all the other platforms that I use you simply click on the image and can edit it or upload and new one. The current UNA system looks very dated. Also the cover image cropping is notoriously inaccurate.
Groups could use some serious attention. It is also very clunky and unintuitive how it operates. The Developers at UNA should spend one day answering all the questions that members ask on how to do this and how to do that. It's very basic stuff. These things are more intuitive on other sites. These are the things that should be addressed first. It doesn't help any of us to have portions of our sites that look like they were developed 15 years ago.
Facebook is the most successful platform in the World and many other sites have been able to develop platforms that are as intuitive as FB. UNA should do the same.
It would benefit everyone to Fix these things first and then go on to developing new functionality.
I was thinking to write a long comment here, but will keep quiet instead. :)
UNA, please fix bugs and improve UI which is not intuitive in many places even for over 20-years-experienced web-surfer!
Please don't try to make it "unique" too much. Please make it just functioning and user-friendly. That would be enough for success.
I can attest that AQB Soft has always been upright to bug fixing. I also purchased affiliate module, we initially had some bugs...bit as I careful describe issues in details, all were fixed and that resulted in several version release within a short period of time. In my view, perfection isn't achieved in a day. Nothing personal, but as I see, this is just uncalled for InPage and unethical to deal with especially when you try to play the victim while deframing others hardwork inputs. My site is majorly based on aqb products and they have been quite helpful over the years including with custom modification. Much regards AQB Soft 😎👍
When using the Facebook Connect the UNA platforms sends new users a "temporary password." If the user signed up using FB Connect the user can continue to sign on this way and has no need for a temporary password and yet this email cannot be disabled. What is the point of the PW and why can't it be disabled. It creates a lot of confusion for new users. I've joined dozens of membership sites using a FB connect and haven't been mailed temp passwords.
Total points: 1187