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Jeremy
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Trying to get some support with my site. @Andrey Yasko @Alex T⚜️ I've sent details to you both via messages. Please take a look. Thanks.
I have 60 profiles I am trying to send to. They have not been unsubscribed as they've never been sent anything before. They are all activated and confirmed accounts. When I create a campaign, I choose to send after I test but it is stating that it will only send to 41 profiles.
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Any ideas Mark Purser LeonidS Alex T⚜️ Anton L Andrew Boon
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Any ideas Mark Purser LeonidS Alex T⚜️ Anton L Andrew Boon
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I had a similar problem, mass mail was not sending to all users of the selected segment.
There were no problems on the accounts.
After some research the limitation was found at SMTP provider -mailjet-,.
When a user selects spam or there is a hard bounce from the users email address, their system blocks that email and do not deliver any more mails.
May be your problem could be something like this?
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Hello @Jeremy !
Firstly you'd better contact the support dept via email support@una.io or with me or @Igor Lebedev .
I'm asking AlexT or someone else because ypu started looking into it but didn't find anything and then went unresponsive to my messages.
Yes, some things we couldn't confirm from our side and some issues were passed, ok, I'll remind about too.